Hawx Smart Pest Control
Specialty Service Professional
Hawx Smart Pest Control, Greensboro, North Carolina, us, 27497
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Specialty Service Professional
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Hawx Smart Pest Control Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. Job Summary We are seeking to hire a talented Specialty Sales & Service Professional. This role is a hybrid role consisting of both sales and service and optimized by streamlined leads through marketing, fellow Service Professional and the Sales Appointment Setter program. Full-time position $20 per hour Responsibilities Adhere to KPI’s set around: lead appointments, close rates, sales quota, sold to service, customer experience, etc. Respond promptly to leads, follow up effectively and process sales accordingly through various hand held and technology enabled systems/platforms. Inspect and perform pest control treatments for residential and commercial customers using high-quality and environmentally-responsible products. Enter/exit structures, crawl spaces, climb over and on top of structures, ascend and descend stairs and ladders. Must deliver premier customer service to resolve pest issues. Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed. Record work activities and complete all paperwork after finishing services. Perform residential pest management service routes with the highest level of customer service, professionalism, and efficiency. Maintain and care for company equipment, vehicle and gas card and other job-related items. Address and alleviate customer concerns and pest related issues by using integrated pest management strategies Follow up with the completion of sold work to ensure customer satisfaction Qualifications Reliable: Establishes and upholds our company culture and values. People Person: Keeps things positive and energizes people. Emotionally Intelligent, Strong Communicator: Effectively conveys ideas and information in a way that is suited to different audiences and personalities. Skills Tech Literate: Proficient with commonly used documents and software. Problem-solver: Prioritizes understanding the problem over chasing new solutions. Operational Efficiency: Understands operational processes and workflow optimization strategies to enhance productivity and efficiency. Cross-Functional Collaboration: Collaborates with different departments to align operational processes. Task Management: Utilizes task management software to organize, track, prioritize, and complete routine tasks. Organization and Time Management: Able to prioritize tasks while staying on top of multiple workflows in process. Experience & Other Requirements Must pass required background check and drug screening and motor vehicle record. Must be 21 years or older w/ valid driver's license Must have experience in Moisture control Works well in the presence of all pests Physical labor experience (working in outside conditions) Ability to bend, lift, sit, stretch, reach, crouch Able to lift at least 50 pounds Benefits Medical, dental, vision, life insurance 401K with company match PTO and Paid Holidays On Demand Pay Employee Assistance Program (EAP) Short and Long Term Disability Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees.
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Specialty Service Professional
role at
Hawx Smart Pest Control Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. Job Summary We are seeking to hire a talented Specialty Sales & Service Professional. This role is a hybrid role consisting of both sales and service and optimized by streamlined leads through marketing, fellow Service Professional and the Sales Appointment Setter program. Full-time position $20 per hour Responsibilities Adhere to KPI’s set around: lead appointments, close rates, sales quota, sold to service, customer experience, etc. Respond promptly to leads, follow up effectively and process sales accordingly through various hand held and technology enabled systems/platforms. Inspect and perform pest control treatments for residential and commercial customers using high-quality and environmentally-responsible products. Enter/exit structures, crawl spaces, climb over and on top of structures, ascend and descend stairs and ladders. Must deliver premier customer service to resolve pest issues. Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed. Record work activities and complete all paperwork after finishing services. Perform residential pest management service routes with the highest level of customer service, professionalism, and efficiency. Maintain and care for company equipment, vehicle and gas card and other job-related items. Address and alleviate customer concerns and pest related issues by using integrated pest management strategies Follow up with the completion of sold work to ensure customer satisfaction Qualifications Reliable: Establishes and upholds our company culture and values. People Person: Keeps things positive and energizes people. Emotionally Intelligent, Strong Communicator: Effectively conveys ideas and information in a way that is suited to different audiences and personalities. Skills Tech Literate: Proficient with commonly used documents and software. Problem-solver: Prioritizes understanding the problem over chasing new solutions. Operational Efficiency: Understands operational processes and workflow optimization strategies to enhance productivity and efficiency. Cross-Functional Collaboration: Collaborates with different departments to align operational processes. Task Management: Utilizes task management software to organize, track, prioritize, and complete routine tasks. Organization and Time Management: Able to prioritize tasks while staying on top of multiple workflows in process. Experience & Other Requirements Must pass required background check and drug screening and motor vehicle record. Must be 21 years or older w/ valid driver's license Must have experience in Moisture control Works well in the presence of all pests Physical labor experience (working in outside conditions) Ability to bend, lift, sit, stretch, reach, crouch Able to lift at least 50 pounds Benefits Medical, dental, vision, life insurance 401K with company match PTO and Paid Holidays On Demand Pay Employee Assistance Program (EAP) Short and Long Term Disability Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees.
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