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CLEAResult

Demand Response Program Manager

CLEAResult, Baltimore, Maryland, United States

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Demand Response Program Manager

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CLEAResult . We are looking for a talented individual to join our team as a Program Manager, overseeing all phases of client programs from inception to completion. This role focuses on the oversight of new demand response programs rolling out in the MidAtlantic region. CLEAResult collaborates with utilities to deliver energy efficiency, energy transition, and decarbonization initiatives, ensuring our utility partners and their customers receive high-quality service and innovative offerings that benefit the grid. Responsibilities

Manage multiple concurrent contracts and budgets with annual revenue of $2M-$3M Execute contracts for compliance and client satisfaction Understand client preferences and program deliverables Negotiate, execute, and manage contracts Direct line and second line supervision of the program delivery team Provide matrix-style functional direction of support resources for program delivery Drive, manage, monitor, and report the timely delivery of program results Ensure and facilitate the highest standard of customer service and satisfaction Direct management and development of program staff Direct and coordinate cross-functional teams (engineering, marketing, software development) Develop program processes and make recommendations for improvement Technical document review (Project Scope, Manual and Associated Documents) Assemble data for invoicing and project reporting activities Identify and escalate program issues in a timely manner to the appropriate level of management Qualifications

5-8 years project management experience 2+ years people management experience Self-starter with a positive and outgoing personality Strong customer service experience and focus Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint and Outlook Demand response program execution experience is required Utility program management experience is a plus Salesforce/CRM proficiency a plus Compensation and Benefits

Target Compensation: $95,000 - $105,000 plus bonus Compensation Range: $90,900 - $136,300 Currency: USD Type: Salary (Full-time) Sponsorship is not available. Successful hires must pass pre-employment checks. Medical, Dental, and Vision Insurance; company-paid health care concierge service 401(k) with company match Paid vacation, sick, personal and parental leave Paid Volunteer Time Employee Recognition Program Employee Assistance Program Access to on-demand training courses Equal Opportunity

Equal Opportunity Employer. Employment decisions are based on job-related reasons regardless of race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, disability, protected veteran status, or other protected status. The above job description and requirements are not all-inclusive. CLEAResult may make changes to descriptions and requirements at any time. This description uses standard formatting and excludes irrelevant boilerplate and tracking text.

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