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Embassy Suites by Hilton Los Angeles Downey

Front Desk Supervisor - Embassy Suites - Los Angeles Downey

Embassy Suites by Hilton Los Angeles Downey, Downey, California, United States, 90242

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Front Desk Supervisor – Embassy Suites Los Angeles Downey Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.

Values & Attributes

Hospitality – Passionate about delivering exceptional guest experiences.

Integrity – Do the right thing, all the time.

Leadership – Leaders in industry and community.

Teamwork – Team players in everything we do.

Ownership – Owners of actions and decisions.

Urgency – Operate with a sense of urgency and discipline.

Quality, Productivity, Dependability, Customer Focus, Adaptability.

Pay Rate $22.00/hr

Work Location Embassy Suites Downey, Los Angeles, CA

Schedule Full-time

Brand Embassy Suites by Hilton

Job Function Guest Services, Operations, and Front Office; Management.

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