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Connection

Facilities Coordination Manager

Connection, South Newbury, New Hampshire, United States

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Overview

Facilities Coordination Manager Merrimack, NH • Full Time • $58,000.00/Yr. - $73,563.00/Yr. At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. Keywords: position summary, position details, what we do, who we are, why you should join us, coordinate, support, performance, budget, communication, knowledge, skills, license, initiative, additional information https://www.connection.com/ Responsibilities

Manages and coordinates facilities projects, directs the efforts of other team members assigned to support initiatives. Maintains the Corporate seating plans (with the support of other department delegates) which will include notations for applicable ergonomic adjunct assignments. Provides high-level administrative support to the Facilities Department. Works closely with the Sr Director Facilities in the development of annual Facilities operating budgets and the tracking of costs throughout the year, with particular attention on unanticipated variances and determination of appropriate adjustments to spending practices (for the purpose of budget control). Consults with management on modifying business processes to enhance service delivery. Fosters a climate conducive to establishing positive working relationships with others. Serves as the Facilities department liaison with IT for software and hardware support & training. Collaborates with contracted security service provider on security systems and helps to provide a safe, comfortable work environment for employees. Provides back-up support for managing peers to assure coverage for the development and retrieval of computer aided drawings (CAD); HVAC system management. Requirements

Keen eye for detail with ability to proficient high-level administrative support. Team-oriented with ability to persuade and influence behavior to achieve desired results. Strong communication skills (verbal & written). Ability to create an atmosphere that fosters open communication. Ability to build confidence and gain support. Ability to communicate effectively and respectfully in highly visible and/or adversarial situations. Advanced technology skills with ability to acquire knowledge of CNXN software and operating systems. Knowledge of AutoCAD and Photoshop (or other space planning and design specification applications). Possesses a positive attitude with ability to express opinions with respect to others and without intimidation. Reliable and trustworthy with ability to become a resource to others for help in establishing policies, strategies, and direction. Excellent customer service skills. Ability to coach peers on how to meet and exceed customer expectations and set the standard as a role model for service excellence. Ability to continue to build successful track record of superior service delivery in diverse environments. Ability to inspire peers to raise the bar of customer service delivery. Ability to monitor industry for trends in enhancing customer service. Familiar with OSHA, DOL, ASHRAE standards and expectations to help provide a safe, comfortable work environment for employees. Must possess a valid driver’s license. Because of the possibility for fraudulent job postings on many popular job boards, Connection will never offer a position of employment without a complete interview process and communication with a live person.

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