Medtronic
Senior Clinical Specialist - Akron/Canton, OH
We are seeking a committed professional to join our team. This is a remote position not located at a physical Medtronic site; however, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver’s license is essential for this role.
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.
CRM seeks candidates who strive for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.
Clinical Specialists are required to be within their assigned territory each day to be available for unscheduled needs. CSs are required to work weekends and holidays during the quarter as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep; CSs may be scheduled for weeknight coverage as approved by regional management.
To find all Cardiac Rhythm Management Clinical Specialist roles available please use the key word search #crmcs at Medtronic Careers.
A DAY IN THE LIFE - POSITION RESPONSIBILITIES
Technical Support
Complete CRM Field Technical Training – online and in the field
Perform checks/interrogations of CRM medical device systems post sign-off
Support implants of CRM products post sign-off
Provide on-call support as needed in evenings and weekends post sign-off
Provide troubleshooting support as requested
Operational Support
Ensure patient registration and required hospital documentation are completed
Assist with consignment and trunk inventory management and provide additional inventory support as needed
Maintain software on programmers throughout the district as directed
Assist with managing daily coverage logistics
Educational Support
Educate and train physicians, hospital personnel and office staff on products or solutions
Assist with educating and training new Clinical Specialists and Sales Representatives post sign-off
Sales Support
Partner with DSM, Sales Reps and DM to learn market dynamics and local customer needs; understand how Medtronic CRHF products offer value
Assist with obtaining customer POs and maintain awareness of the competitive landscape
Identify customer needs and opportunities and provide feedback to Sales Reps
Ongoing Technical Development
Stay up to date on new products and patient management offerings
Complete all assigned training in a timely manner
MINIMUM QUALIFICATIONS
High School Diploma plus a minimum of 8 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company; OR
Associate degree plus a minimum total of 6 years in an EP, Cath Lab setting, or sales or service in a cardiac device company; OR
Bachelor’s Degree plus a minimum of 4 years in an EP, Cath Lab setting, or sales or service in a cardiac device company
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS
Thorough working knowledge of medical terminology and the medical device industry
Ability to build/maintain positive relationships across organization levels
Strong work ethic and customer service focus
Proficiency with Microsoft tools and SalesForce.com
Ability to meet vendor credentialing requirements
Excellent interpersonal and written/verbal communication skills
Ability to coordinate multiple tasks/projects in a fast-paced environment
PHYSICAL JOB REQUIREMENTS
Frequent travel to customer sites; must be independently mobile
Environmental exposure to infectious disease and radiation
Ability to be within the assigned territory daily; occasional weekends/holidays as scheduled
Must have a valid driver’s license and active vehicle insurance; driving record reviewed
Travel requirement: minimum 10%
Benefits & Compensation
Medtronic offers a competitive salary and flexible benefits package
Base salary range for U.S. locations: $85,000 - $115,000; eligibility for Sales Incentive Plan (SIP)
Equal employment opportunity (EEO) statement: Medtronic provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations provided where qualified.
Note: This description reflects the current responsibilities and qualifications; it is not an exhaustive list of duties and requirements. The position is remote with travel within the territory.
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CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.
CRM seeks candidates who strive for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.
Clinical Specialists are required to be within their assigned territory each day to be available for unscheduled needs. CSs are required to work weekends and holidays during the quarter as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep; CSs may be scheduled for weeknight coverage as approved by regional management.
To find all Cardiac Rhythm Management Clinical Specialist roles available please use the key word search #crmcs at Medtronic Careers.
A DAY IN THE LIFE - POSITION RESPONSIBILITIES
Technical Support
Complete CRM Field Technical Training – online and in the field
Perform checks/interrogations of CRM medical device systems post sign-off
Support implants of CRM products post sign-off
Provide on-call support as needed in evenings and weekends post sign-off
Provide troubleshooting support as requested
Operational Support
Ensure patient registration and required hospital documentation are completed
Assist with consignment and trunk inventory management and provide additional inventory support as needed
Maintain software on programmers throughout the district as directed
Assist with managing daily coverage logistics
Educational Support
Educate and train physicians, hospital personnel and office staff on products or solutions
Assist with educating and training new Clinical Specialists and Sales Representatives post sign-off
Sales Support
Partner with DSM, Sales Reps and DM to learn market dynamics and local customer needs; understand how Medtronic CRHF products offer value
Assist with obtaining customer POs and maintain awareness of the competitive landscape
Identify customer needs and opportunities and provide feedback to Sales Reps
Ongoing Technical Development
Stay up to date on new products and patient management offerings
Complete all assigned training in a timely manner
MINIMUM QUALIFICATIONS
High School Diploma plus a minimum of 8 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company; OR
Associate degree plus a minimum total of 6 years in an EP, Cath Lab setting, or sales or service in a cardiac device company; OR
Bachelor’s Degree plus a minimum of 4 years in an EP, Cath Lab setting, or sales or service in a cardiac device company
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS
Thorough working knowledge of medical terminology and the medical device industry
Ability to build/maintain positive relationships across organization levels
Strong work ethic and customer service focus
Proficiency with Microsoft tools and SalesForce.com
Ability to meet vendor credentialing requirements
Excellent interpersonal and written/verbal communication skills
Ability to coordinate multiple tasks/projects in a fast-paced environment
PHYSICAL JOB REQUIREMENTS
Frequent travel to customer sites; must be independently mobile
Environmental exposure to infectious disease and radiation
Ability to be within the assigned territory daily; occasional weekends/holidays as scheduled
Must have a valid driver’s license and active vehicle insurance; driving record reviewed
Travel requirement: minimum 10%
Benefits & Compensation
Medtronic offers a competitive salary and flexible benefits package
Base salary range for U.S. locations: $85,000 - $115,000; eligibility for Sales Incentive Plan (SIP)
Equal employment opportunity (EEO) statement: Medtronic provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations provided where qualified.
Note: This description reflects the current responsibilities and qualifications; it is not an exhaustive list of duties and requirements. The position is remote with travel within the territory.
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