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Burroughs, Inc.

Field Service Technician 1

Burroughs, Inc., Portland, Oregon, United States, 97204

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Join to apply for the Field Service Technician 1 role at Burroughs, Inc. About Burroughs

Burroughs is a leader in payment and transaction automation technology with over

135 years of experience

serving financial institutions and retailers. Our nationwide service network, combined with remote managed services and hardware solutions, supports ATMs, teller cash recyclers, smart safes, kiosks, servers, and self‑service devices across the U.S. and Puerto Rico. Join us and become part of a company that has been a trusted industry leader since

1886 ! Why You’ll Love Working Here

Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle. Competitive Pay & Time Off: Premium hourly rates ($18–$33 based on experience), floating holidays, and paid time off. Day‑One Benefits: Medical, dental, and vision insurance effective your first day. Future Growth: 401(k) savings plan and opportunities for career development. What You’ll Do

Install, maintain, and repair multi‑vendor cash automation and self‑service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer experience through clear communication and follow‑through. Manage tools, parts, and inventory with accuracy and care. Technology You’ll Work With

ATMs and Teller Cash Recyclers (TCRs) Smart Safes and Currency Counters Self‑Service Kiosks Point‑of‑Sale and Retail Transaction Devices Servers and Networking Hardware Other OEM banking and retail automation equipment What We’re Looking For

Technical aptitude or a strong interest in learning electro‑mechanical repair. Excellent customer service skills and a positive, solutions‑focused attitude. Integrity, reliability, and professionalism in every interaction. Strong organizational and communication skills. Ability to work independently as well as within a team. Requirements

High School Diploma or GED (Associate’s Degree a plus). At least 21 years of age. Valid U.S. driver’s license, with at least 2 years of driving history. Ability to lift/move up to 75 lbs. Previous experience with ATMs, cash automation, or multi‑vendor equipment is a plus. Employment Type

Full‑Time Pay Range

$18.00 – $33.00/hour (based on relevant experience) Travel Details

This role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same‑day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use. Work Schedule Expectations

Work schedules may vary depending on customer needs and are subject to change. While technicians generally work full‑time hours, there may be times when evening, weekend, overtime, or on‑call support is required. Flexibility is essential to ensure we meet customer service commitments. Burroughs Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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