Union Gospel Mission Twin Cities
Case Manager - Adult & Family
Union Gospel Mission Twin Cities, Saint Paul, Minnesota, United States, 55199
This range is provided by Union Gospel Mission Twin Cities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$48,000.00/yr - $50,000.00/yr JOB TITLE: Case Manager - Adult and Family
JOB TYPE: Full-time
PAY RANGE: 48,000 - 52,000 per year.
LOCATION: On-site in Saint Paul. Must be able to reliably commute or plan to relocate before starting employment.
PHYSICAL SETTING: Emergency shelter/transitional housing environment Schedule
Day shift Monday to Friday Evenings 2-8 times each month Occasional weekends and holidays About Us
Union Gospel Mission Twin Cities (UGMTC) provides emergency shelter, food, basic needs and wraparound programs for people facing homelessness, hunger and addiction in the community. Located in Saint Paul, UGMTC opened its doors in 1902 and has been feeding, sheltering and offering the hope of Jesus Christ to people in need ever since. Mission:
To provide Christ-centered, life-changing pathways for all people who are experiencing homelessness, hunger and addiction.
Vision:
To see all men, women and children healthy, whole and successful through Jesus Christ and the transforming power of the gospel.
Values:
Faith, Compassion, Respect, Integrity, Excellence Job Description
The Adult and Family Case Manager provides direct case management services for women and children, with limited supervision, in alignment with UGMTC’s mission, values and goals. Works independently to execute day-to-day programming and case management; guides residents through stabilization, healing, and basic services to ensure access and positive outcomes for UGMTC program participants. Duties And Responsibilities
Implements established Naomi Family Program (NFP) policy, procedures, and guidelines consistent with the ethical standards of the profession. Assists in the evaluation of program effectiveness and achievement of program objectives. Updates individual program participant progress in CaseWorthy by recording accurate and timely case notes. Follows all policies and procedures; maintains other program records and reports. Establishes a welcoming and safe environment for women and children. De-escalates and resolves issues and conflicts that occur with program participants and/or staff. Identifies and provides emergency crisis services as necessary; makes immediate participant assessment and responds according to accepted crisis intervention methods and techniques. Executes independent professional and ethical judgment in the intake process gathering physical, psychological, spiritual, financial and social information to assess current functional living skills and collaborate with women and children to develop individualized goals and case plans. Uses established case management methodology and practices to monitor participant goals and case plans through non-therapeutic counseling and direct case management in weekly one-on-one meetings; provides back-up coverage to other case managers as needed and ensures resident confidentiality in accordance with HIPPA Privacy Regulations. Coordinates access and referrals to government and community resources, including housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services. Tracks resident engagement in community resources. Documents encounters and contracts made on behalf of program participants; maintains comprehensive participants files. Facilitates established Basic Services program classes, morning devotions and support groups. Assists with social and recreational outings for program participants Confers with program team in case issues, participants progress, to coordinate care for participants and make program recommendations. Leads prayer and devotions with participants, attends UGMTC sponsored spiritual enrichment activities. Assists in covering the Front Desk for breaks and emergencies, as needed. Addresses and responds to internal and external questions regarding UGMTC’s mission, vision, statement of faith and core values. Maintains co-operative relationships and communication with other departments to ensure access and positive experiences for UGMTC participants and support achievement of program objectives. Understands Mandated Reporting policies and procedures and attends regular training. Attends seminars and training for case managers. Maintains knowledge of community resources including housing, transportation, childcare, and vocational services. Uses organization, planning and administrative skills to manage workload. Analyzes information to define and solve problems. Maintains professional boundaries with staff and program participants. Implements program guidelines and offer suggestions for improvement. Cultivates a supportive and collaborative work environment as you work closely with a team to achieve program outcomes for participants. At any time, with or without notice, performs other duties and activities as assigned. Minimum Job Requirements
Bachelor's degree in human services, Social Work, Psychology or related field, or equivalent work experience 2 years case management experience Experience working with individuals experiencing mental health issues, homelessness, poverty, domestic violence or addiction in a residential shelter or transitional housing environment. Experience working with County, Department of Human Services, Coordinated Entry and permanent-supportive or permanent housing resources, preferred. Excellent driving record preferred. Qualifications & Certifications
Valid driver’s license (Required) CPR Certified (Preferred) U.S. work authorization (Required) Interpersonal and communication skills necessary to work effectively with a wide range of constituencies, stages of recovery and a culturally diverse community. WORKING CONDITIONS & PHYSICAL EFFORT
Work is performed in a shelter/ residential housing environment with no unusual physical demands. Work is normally performed in a typical interior/office work environment. Work requires pushing, pulling, reaching, crouching, stooping, walking, twisting, carrying, and other physical activities. Moderate exposure to physical risk. Must be able to lift and carry 10-15 lbs. Benefits
Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Paid time off Childcare – reduced rate at UGMTC Child Development Center Union Gospel Mission Twin Cities is a 501(c)(3) nonprofit Christian organization. Employees must understand and fully support the Mission, Vision and Values and adhere to the Mission’s Employee Handbook policy manual and guidelines set forth by the organization.
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$48,000.00/yr - $50,000.00/yr JOB TITLE: Case Manager - Adult and Family
JOB TYPE: Full-time
PAY RANGE: 48,000 - 52,000 per year.
LOCATION: On-site in Saint Paul. Must be able to reliably commute or plan to relocate before starting employment.
PHYSICAL SETTING: Emergency shelter/transitional housing environment Schedule
Day shift Monday to Friday Evenings 2-8 times each month Occasional weekends and holidays About Us
Union Gospel Mission Twin Cities (UGMTC) provides emergency shelter, food, basic needs and wraparound programs for people facing homelessness, hunger and addiction in the community. Located in Saint Paul, UGMTC opened its doors in 1902 and has been feeding, sheltering and offering the hope of Jesus Christ to people in need ever since. Mission:
To provide Christ-centered, life-changing pathways for all people who are experiencing homelessness, hunger and addiction.
Vision:
To see all men, women and children healthy, whole and successful through Jesus Christ and the transforming power of the gospel.
Values:
Faith, Compassion, Respect, Integrity, Excellence Job Description
The Adult and Family Case Manager provides direct case management services for women and children, with limited supervision, in alignment with UGMTC’s mission, values and goals. Works independently to execute day-to-day programming and case management; guides residents through stabilization, healing, and basic services to ensure access and positive outcomes for UGMTC program participants. Duties And Responsibilities
Implements established Naomi Family Program (NFP) policy, procedures, and guidelines consistent with the ethical standards of the profession. Assists in the evaluation of program effectiveness and achievement of program objectives. Updates individual program participant progress in CaseWorthy by recording accurate and timely case notes. Follows all policies and procedures; maintains other program records and reports. Establishes a welcoming and safe environment for women and children. De-escalates and resolves issues and conflicts that occur with program participants and/or staff. Identifies and provides emergency crisis services as necessary; makes immediate participant assessment and responds according to accepted crisis intervention methods and techniques. Executes independent professional and ethical judgment in the intake process gathering physical, psychological, spiritual, financial and social information to assess current functional living skills and collaborate with women and children to develop individualized goals and case plans. Uses established case management methodology and practices to monitor participant goals and case plans through non-therapeutic counseling and direct case management in weekly one-on-one meetings; provides back-up coverage to other case managers as needed and ensures resident confidentiality in accordance with HIPPA Privacy Regulations. Coordinates access and referrals to government and community resources, including housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services. Tracks resident engagement in community resources. Documents encounters and contracts made on behalf of program participants; maintains comprehensive participants files. Facilitates established Basic Services program classes, morning devotions and support groups. Assists with social and recreational outings for program participants Confers with program team in case issues, participants progress, to coordinate care for participants and make program recommendations. Leads prayer and devotions with participants, attends UGMTC sponsored spiritual enrichment activities. Assists in covering the Front Desk for breaks and emergencies, as needed. Addresses and responds to internal and external questions regarding UGMTC’s mission, vision, statement of faith and core values. Maintains co-operative relationships and communication with other departments to ensure access and positive experiences for UGMTC participants and support achievement of program objectives. Understands Mandated Reporting policies and procedures and attends regular training. Attends seminars and training for case managers. Maintains knowledge of community resources including housing, transportation, childcare, and vocational services. Uses organization, planning and administrative skills to manage workload. Analyzes information to define and solve problems. Maintains professional boundaries with staff and program participants. Implements program guidelines and offer suggestions for improvement. Cultivates a supportive and collaborative work environment as you work closely with a team to achieve program outcomes for participants. At any time, with or without notice, performs other duties and activities as assigned. Minimum Job Requirements
Bachelor's degree in human services, Social Work, Psychology or related field, or equivalent work experience 2 years case management experience Experience working with individuals experiencing mental health issues, homelessness, poverty, domestic violence or addiction in a residential shelter or transitional housing environment. Experience working with County, Department of Human Services, Coordinated Entry and permanent-supportive or permanent housing resources, preferred. Excellent driving record preferred. Qualifications & Certifications
Valid driver’s license (Required) CPR Certified (Preferred) U.S. work authorization (Required) Interpersonal and communication skills necessary to work effectively with a wide range of constituencies, stages of recovery and a culturally diverse community. WORKING CONDITIONS & PHYSICAL EFFORT
Work is performed in a shelter/ residential housing environment with no unusual physical demands. Work is normally performed in a typical interior/office work environment. Work requires pushing, pulling, reaching, crouching, stooping, walking, twisting, carrying, and other physical activities. Moderate exposure to physical risk. Must be able to lift and carry 10-15 lbs. Benefits
Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Paid time off Childcare – reduced rate at UGMTC Child Development Center Union Gospel Mission Twin Cities is a 501(c)(3) nonprofit Christian organization. Employees must understand and fully support the Mission, Vision and Values and adhere to the Mission’s Employee Handbook policy manual and guidelines set forth by the organization.
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