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CVS Health

District Support Pharmacist

CVS Health, Louisville, Kentucky, us, 40201

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Overview

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District Support Pharmacist

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CVS Health . At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. Within our Retail locations, we bring this promise to life with heart every day. The District Support Pharmacist (DSP) plays a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. DSPs cover pharmacist scheduling gaps across the district under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support pharmacy teams and are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team in stores throughout the district.

Responsibilities

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.

Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap.

Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing safety guardrails at every workstation.

Assumes Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist-on-duty.

Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same; collaborating with the patient’s total healthcare team and proactively resolving insurance and/or medication issues.

Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize.

Supporting effective management of pharmacy inventory in all pharmacies worked by following and guiding the team to follow inventory best practices, with a focus on protecting cold chain products.

Remaining flexible for scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic.

Maintaining relevant clinical and technical skills, including required trainings and CMEs; actively seeking opportunities to expand knowledge to better support patients.

Supporting access to care and helping to improve patient outcomes through pharmacist-delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception) where permissible; empowering the pharmacy team to provide holistic care.

Understanding and complying with all applicable federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to support patient safety and privacy; maintaining a safe and inclusive workplace.

Required Qualifications

Active Pharmacist License in the state where the Store is located

Active National Provider Identifier (NPI)

Not on the DEA Excluded Parties list

Essential Functions

Ability to travel within a reasonable radius to support market staffing as business needs require

Regular and predictable attendance, including nights and weekends

Ability to complete required training within designated timeframe

Attention and Focus:

Ability to concentrate on a task over a period of time

Ability to pivot quickly between tasks to meet patient and business needs

Ability to confirm prescription information and label accuracy, ensuring patient safety

Customer Service and Team Orientation:

Actively look for ways to help people in a friendly manner

Notice and understand patients’ reactions, and respond appropriately

Communication Skills:

Use and understand verbal and written communication to interact with patients and colleagues

Active listening to understand points being made, and ask questions as appropriate

Mathematical Reasoning:

Ability to use math to solve problems such as determining total tablets, days supply, and bottle counts

Problem Resolution:

Identifying challenging patient or colleague interactions and choosing appropriate actions

Physical Demands:

Be mobile and upright for extended periods; lift, scan, and bag items; reach overhead

Move fingers repetitively; perform precise actions; bend and stretch as needed

Close visual acuity for reading, transcribing, and computer work

Occasionally lift up to 20 lbs; frequently lift up to 10 lbs

Communicate detailed information verbally and receive detailed information orally

Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications

1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting

Benefits and Additional Information

Competitive pay ranges and eligibility for bonuses; actual offer depends on experience and location.

Comprehensive benefits including medical, 401(k) with company match, employee stock purchase plan, wellness programs, and more; benefits vary by location and eligibility.

CVS Health is an equal opportunity employer. We value diversity and are committed to a diverse, inclusive workplace. Reasonable accommodations are available to qualified individuals with disabilities. For assistance, contact Colleague Relations at colleaguerelations@cvshealth.com.

Anticipated Weekly Hours: 40 • Time Type: Full time

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