Hartford HealthCare
Patient Service Coordinator - Movement Disorders
Hartford HealthCare, Mystic, Connecticut, us, 06355
Location: 100 Perkins Farm Drive Mystic (10473). Shift: Monday - Friday.
Work where every moment matters. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of professionals ranging from Medical Assistants to Physician Assistants and everything in between, offering primary care, urgent care and more than 30 different specialties.
Job Description
Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
Responsibilities
Warmly greets and registers arriving patients. Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter. Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit. Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. Collects co-payments and office charges as needed and explains office payment billing policies to patients. Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day. Qualifications
High school diploma or equivalent preferred Relevant experience in a fast-paced medical office highly preferred. Epic experience preferred. Positive, customer-focused approach, with commitment to providing excellent patient care. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Proven ability to work effectively in a team environment. Excellent verbal communication skills. Ability to communicate in other languages highly desirable. Strong computer skills. Solid working knowledge of Microsoft Office software. Basic working knowledge of medical terminology. Ability to travel independently to satellite offices with or without advanced notice. Strong working knowledge of insurance requirements. We take great care of careers. With locations around the state, Hartford HealthCare offers opportunities for career development and growth. We are on the cutting edge—helping bring new technologies, breakthrough treatments and community education to countless people. This organization emphasizes thriving employees and a competitive benefits program designed to support work/life balance. Every moment matters. And this is your moment. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Warmly greets and registers arriving patients. Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter. Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit. Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. Collects co-payments and office charges as needed and explains office payment billing policies to patients. Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day. Qualifications
High school diploma or equivalent preferred Relevant experience in a fast-paced medical office highly preferred. Epic experience preferred. Positive, customer-focused approach, with commitment to providing excellent patient care. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Proven ability to work effectively in a team environment. Excellent verbal communication skills. Ability to communicate in other languages highly desirable. Strong computer skills. Solid working knowledge of Microsoft Office software. Basic working knowledge of medical terminology. Ability to travel independently to satellite offices with or without advanced notice. Strong working knowledge of insurance requirements. We take great care of careers. With locations around the state, Hartford HealthCare offers opportunities for career development and growth. We are on the cutting edge—helping bring new technologies, breakthrough treatments and community education to countless people. This organization emphasizes thriving employees and a competitive benefits program designed to support work/life balance. Every moment matters. And this is your moment. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr