Rutgers University
Mental Health Specialist II / 988 BUC / Part Time
Rutgers University, Piscataway, New Jersey, United States
Position Details
Role: Mental Health Specialist II / 988 BUC / Part Time Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC is one of the largest providers of behavioral health care in the country with a broad range of services and a large training role for state departments. Posting Summary
Rutgers, The State University of New Jersey, is seeking a Part-Time Mental Health Specialist II for the 988 Lifeline Services - Call Center within Rutgers University Behavioral Health Care. Performs functions in support of the Unit's mission providing streamlined, prompt, and customer-friendly services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues. Among the key duties of this position are the following:
Models for clients' good communication skills, recovery-oriented living skills, effective coping skills, and self help strategies as observed by supervisor and as indicated by feedback from clients and team members. Promptly accepts service requests, responds to incoming calls, chats and/or texts within prescribed timeframe, as observed by supervisor. Maintains comprehensive and up-to-date knowledge of resources and programs used by the Center and Unit in order to provide guidance to clients and make appropriate referrals, as observed by supervisor. Performs assessment and makes appropriate disposition as indicated by feedback from receiving program/referral; client satisfaction supervised observations, or other provider. Collaborates effectively with other staff members and referral sources for disposition, as indicated by supervisory observation. Documents all client contact information in accordance with departmental protocols and accurately and appropriately inputs data in unit's informational system, as observed by supervisor. Position Details
FLSA: Nonexempt Grade: 187 Salary Details: $28.30 per hour Minimum Salary: 28.300 Mid Range Salary: 28.800 Maximum Salary: 29.660 Offer Information: The final salary offer may be determined by several factors, including the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits: Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes medical, prescription drug, and dental coverage; paid vacation, holidays, and various leave programs; competitive retirement benefits; employee and dependent educational benefits; life insurance coverage; employee discounts programs. Work Arrangement: This position may be eligible for a fully remote work arrangement. Qualifications
Minimum Education and Experience: Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field. Physical Demands and Work Environment
Standing, walking throughout the program space; Lifting up to 20 lbs; Handles phone requests under time and decision-making pressure; Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting; Crisis intervention is a common occurrence. Pre-employment Screenings & Immunization
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization requirements may apply; certain vaccines may be required during Flu Season unless exemptions apply. Prospective employees should speak with their hiring manager to determine which policies apply. Failure to provide proof of vaccination or obtain an exemption may result in rescission of offer or termination. Affirmative Action / Equal Employment Opportunity
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, military status, protected veteran status, sexual orientation, or any other category protected by law. For additional information please see the Non-Discrimination Statement at the following web address: uhr.rutgers.edu/non-discrimination-statement
#J-18808-Ljbffr
Role: Mental Health Specialist II / 988 BUC / Part Time Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC is one of the largest providers of behavioral health care in the country with a broad range of services and a large training role for state departments. Posting Summary
Rutgers, The State University of New Jersey, is seeking a Part-Time Mental Health Specialist II for the 988 Lifeline Services - Call Center within Rutgers University Behavioral Health Care. Performs functions in support of the Unit's mission providing streamlined, prompt, and customer-friendly services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues. Among the key duties of this position are the following:
Models for clients' good communication skills, recovery-oriented living skills, effective coping skills, and self help strategies as observed by supervisor and as indicated by feedback from clients and team members. Promptly accepts service requests, responds to incoming calls, chats and/or texts within prescribed timeframe, as observed by supervisor. Maintains comprehensive and up-to-date knowledge of resources and programs used by the Center and Unit in order to provide guidance to clients and make appropriate referrals, as observed by supervisor. Performs assessment and makes appropriate disposition as indicated by feedback from receiving program/referral; client satisfaction supervised observations, or other provider. Collaborates effectively with other staff members and referral sources for disposition, as indicated by supervisory observation. Documents all client contact information in accordance with departmental protocols and accurately and appropriately inputs data in unit's informational system, as observed by supervisor. Position Details
FLSA: Nonexempt Grade: 187 Salary Details: $28.30 per hour Minimum Salary: 28.300 Mid Range Salary: 28.800 Maximum Salary: 29.660 Offer Information: The final salary offer may be determined by several factors, including the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits: Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes medical, prescription drug, and dental coverage; paid vacation, holidays, and various leave programs; competitive retirement benefits; employee and dependent educational benefits; life insurance coverage; employee discounts programs. Work Arrangement: This position may be eligible for a fully remote work arrangement. Qualifications
Minimum Education and Experience: Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field. Physical Demands and Work Environment
Standing, walking throughout the program space; Lifting up to 20 lbs; Handles phone requests under time and decision-making pressure; Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting; Crisis intervention is a common occurrence. Pre-employment Screenings & Immunization
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization requirements may apply; certain vaccines may be required during Flu Season unless exemptions apply. Prospective employees should speak with their hiring manager to determine which policies apply. Failure to provide proof of vaccination or obtain an exemption may result in rescission of offer or termination. Affirmative Action / Equal Employment Opportunity
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, military status, protected veteran status, sexual orientation, or any other category protected by law. For additional information please see the Non-Discrimination Statement at the following web address: uhr.rutgers.edu/non-discrimination-statement
#J-18808-Ljbffr