Sonova USA Inc.
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Clinical Data Operations Manager
Responsible for overseeing the collection, analysis, and interpretation of clinical data to support regulatory submissions, post-market surveillance, and evidence generation. This role ensures data integrity, compliance with global regulatory standards (e.g., FDA, MDR, ISO 14155), and alignment with clinical research objectives. Additionally, the position collaborates with cross-functional teams, including clinical operations, regulatory affairs, and biostatistics, to translate complex clinical data into actionable insights that drive product development, market adoption, and patient safety. Responsibilities:
Develop, maintain, and enforce standard operating procedures (SOPs) and work instructions for clinical data management. Design, develop, and manage clinical study databases in compliance with FDA regulations, Quality System Regulations (QSR), and Good Clinical Practices (GCP). Maintain clinical study hardware and software to support study execution. Develop reporting strategies for interim and final clinical data analysis. Establish reporting frameworks to monitor operational study performance and ensure data consistency across studies. Collaboration & Leadership
Work closely with Clinical Operations to align data management strategies with overall trial execution. Provide guidance and mentorship to in-house and remote Clinical Data Management staff. Foster a collaborative team environment and provide leadership to support high-quality data collection and analysis. Build and maintain effective working relationships with other group companies in Sonova, to include providing support and guidance with respect to global clinical data operations. Continuous Improvement & Resource Management
Participate in resource forecasting and implement process improvements to enhance data management efficiency. Stay current with industry trends and evolving regulatory requirements to ensure best practices. Support other Clinical Research Department functions as needed to achieve department goals. Other duties as assigned by your manager. Travelling Requirement: up to 20% More about you:
Education
Bachelor's Degree in a related field (e.g., Life Sciences, Data Science, Clinical Research). Nice to Have
Master's degree in Life Sciences, Clinical Research, Data Science, or related field. Work Experience
Extensive experience (5-7 years) in clinical data management, particularly in an FDA-regulated environment (Sponsor or Clinical Research Organization). Strong knowledge of electronic data capture (EDC) systems, clinical database development, and regulatory compliance. Nice to Have
Experience working with international regulatory frameworks (e.g., EMA, PMDA, Health Canada). Prior exposure to medical device trials and post-market clinical follow-up (PMCF) studies. Hands-on experience with advanced EDC and CTMS systems (e.g., Medidata Rave, Oracle Inform, Veeva). Understanding of risk-based monitoring (RBM) and centralized statistical monitoring. Professional Competencies
Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously. Ability to analyze engagement data and make data-driven decisions to enhance employee experience. Nice to Have
Certification in Clinical Data Management, Project Management (PMP, PRINCE2), or Clinical Research (ACRP, SOCRA). Language(s)/ Skills
English/ Fluent Nice to Have
German or Spanish IT Skills
Microsoft office Experience with report development using MS-SQL, MS Access & any procedure or object-oriented programming languages Nice to Have
Familiarity with data visualization and analytics tools (e.g., Power BI, Tableau, Python, R). A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you're willing to go all-in and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova Human Resources. What we offer
Medical, dental and vision coverage Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts TeleHealth options 401k plan with company match Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage Legal/ID Theft Assistance PTO (or sick and vacation time), floating Diversity Day, & paid holidays Paid parental bonding leave Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more) Robust Internal Career Growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform This role's pay range is between $94,400/yr - $141,600/yr (compensation is based on skillset and location). This role is also bonus eligible. How we work:
Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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Responsible for overseeing the collection, analysis, and interpretation of clinical data to support regulatory submissions, post-market surveillance, and evidence generation. This role ensures data integrity, compliance with global regulatory standards (e.g., FDA, MDR, ISO 14155), and alignment with clinical research objectives. Additionally, the position collaborates with cross-functional teams, including clinical operations, regulatory affairs, and biostatistics, to translate complex clinical data into actionable insights that drive product development, market adoption, and patient safety. Responsibilities:
Develop, maintain, and enforce standard operating procedures (SOPs) and work instructions for clinical data management. Design, develop, and manage clinical study databases in compliance with FDA regulations, Quality System Regulations (QSR), and Good Clinical Practices (GCP). Maintain clinical study hardware and software to support study execution. Develop reporting strategies for interim and final clinical data analysis. Establish reporting frameworks to monitor operational study performance and ensure data consistency across studies. Collaboration & Leadership
Work closely with Clinical Operations to align data management strategies with overall trial execution. Provide guidance and mentorship to in-house and remote Clinical Data Management staff. Foster a collaborative team environment and provide leadership to support high-quality data collection and analysis. Build and maintain effective working relationships with other group companies in Sonova, to include providing support and guidance with respect to global clinical data operations. Continuous Improvement & Resource Management
Participate in resource forecasting and implement process improvements to enhance data management efficiency. Stay current with industry trends and evolving regulatory requirements to ensure best practices. Support other Clinical Research Department functions as needed to achieve department goals. Other duties as assigned by your manager. Travelling Requirement: up to 20% More about you:
Education
Bachelor's Degree in a related field (e.g., Life Sciences, Data Science, Clinical Research). Nice to Have
Master's degree in Life Sciences, Clinical Research, Data Science, or related field. Work Experience
Extensive experience (5-7 years) in clinical data management, particularly in an FDA-regulated environment (Sponsor or Clinical Research Organization). Strong knowledge of electronic data capture (EDC) systems, clinical database development, and regulatory compliance. Nice to Have
Experience working with international regulatory frameworks (e.g., EMA, PMDA, Health Canada). Prior exposure to medical device trials and post-market clinical follow-up (PMCF) studies. Hands-on experience with advanced EDC and CTMS systems (e.g., Medidata Rave, Oracle Inform, Veeva). Understanding of risk-based monitoring (RBM) and centralized statistical monitoring. Professional Competencies
Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously. Ability to analyze engagement data and make data-driven decisions to enhance employee experience. Nice to Have
Certification in Clinical Data Management, Project Management (PMP, PRINCE2), or Clinical Research (ACRP, SOCRA). Language(s)/ Skills
English/ Fluent Nice to Have
German or Spanish IT Skills
Microsoft office Experience with report development using MS-SQL, MS Access & any procedure or object-oriented programming languages Nice to Have
Familiarity with data visualization and analytics tools (e.g., Power BI, Tableau, Python, R). A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you're willing to go all-in and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova Human Resources. What we offer
Medical, dental and vision coverage Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts TeleHealth options 401k plan with company match Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage Legal/ID Theft Assistance PTO (or sick and vacation time), floating Diversity Day, & paid holidays Paid parental bonding leave Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more) Robust Internal Career Growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform This role's pay range is between $94,400/yr - $141,600/yr (compensation is based on skillset and location). This role is also bonus eligible. How we work:
Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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