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Sonepar

Inside Sales Representative

Sonepar, Colorado Springs, Colorado, United States, 80509

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Inside Sales Representative

Establishes or improves relationships with customers to better understand sales territory, schedules, and customer needs by phone and customer visits. Interviews customers to determine the appropriate product desired, either by phone or at the company facility, and records information onto the computer for product delivery. What you'll do: Communicate with customers by phone or in person to receive orders for products. Solicit sale of new or additional products. Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company. Liaise between the customer and QED departments, including credit, purchasing, warehouse, outside sales, and management. Determine make, type, and quality of merchandise desired by familiarity with products sold in the department by use, vendor, location in warehouse, catalog, and special selling points. Identify and use appropriate company and/or customer pricing systems. Make phone calls to regular and prospective customers to solicit orders. Describe or demonstrate products, using samples or catalogs, emphasizing salable features. Compile lists of prospective customers for use as sales leads. Provide oral and written quotations or estimates of prices, terms, and delivery for standard, complex, or non-standard merchandise. Prepare sales tickets with required information for processing, shipment, and delivery of merchandise, and follow up with record-keeping as needed. Estimate delivery dates based on knowledge of firm schedules. Purchase materials following approved procedures. Review complaints concerning billing or products, referring issues for investigation and resolution. Prepare correspondence and reports for business transactions. Follow up on quotations to convert to orders or gather input for future quotes. Handle customer difficulties diplomatically, seeking assistance to resolve issues promptly. Continuously develop personal technical knowledge of products to assist customers and colleagues. Other responsibilities may be assigned. What you'll bring: Ability to read, analyze, and interpret business periodicals, journals, and technical procedures. Effective presentation skills and ability to respond to questions from small groups. Mathematical skills relevant to the position. Knowledge of QED computer systems, Microsoft Office, etc. Team player with adherence to QED’s core values and beliefs. Compensation:

$22.00 Hourly + Monthly Inside Sales Commission Plan Associate Benefits: Benefits eligibility after 30 days, including several company-paid benefits 401(k) with competitive match Wellness rewards, discount plans, paid parental leave, Employee Assistance Program (EAP) Vacation, Holidays, Personal/Sick Days, Jury Duty, Bereavement Days Promotional opportunities Work in a dynamic, innovative environment with diverse colleagues Equal Employment Opportunity Statement: Sonepar is an Equal Opportunity and Affirmative Action Employer promoting diversity. All qualified applicants will be considered without regard to race, color, religion, sex, age, disability, or other protected categories. We are committed to full inclusion and reasonable accommodations for individuals with disabilities. For accommodations, contact 843-745-2420 or

recruiting@sonepar-us.com . EEO is the Law Applicants and employees are protected under federal law from discrimination. For more information,

Click here . Pay Transparency Non-Discrimination Provision Sonepar complies with Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. More info at

Click here . Learn more about QED

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