MUSC Health
MUSCP - Financial Counselor - Kiawah Pavilion
MUSC Health, Johns Island, South Carolina, United States, 29455
Job Description
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MUSCP - Financial Counselor - Kiawah Pavilion
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MUSC Health . Job Description Summary: Responsible for evaluating scheduled patient visits to identify and resolve funding/coverage with either assistance applying for Medicaid, disability, financial assistance, insurance coverage, or resources identified revealing the ability to pay out of pocket for MUHA & UMA services; and provide patients co-payment/deductible/deposit information to be paid prior to services rendered. Responsibilities
Function as integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. Notify patients of copayments/deductibles/deposits prior to services being rendered and collect when applicable. Provide estimates using the fee estimation tool in Epic, assist in resolution with processing of Financial applications. Minimizes patient complaints through effective and accurate communication and education related to patient out of pocket costs for hospital and physician services. Proactively identifies discrepancies within EPIC Tool and works with appropriate teams to resolve. Accepts payments made in advance of service and hands off to appropriate billing office for posting to patient account. For patient/families with insurance, calculate patient estimate based on plan, benefits and out of pocket thresholds; discuss and finalize method of payment. Ensures all activities are documented within EPIC. Obtain and record accurate patient data, assure compliance with all state and federal regulations to include informing patients about our programs (FAP, Cobra). Work closely with internal and external peers and communicate at a high level of professionalism. Interact with State workers and external partners to accomplish work efforts. Ensure that all patient accounts are appropriately processed and worked for financial counseling, including noting all areas so that work is visible to the Health Care Team. Interpret credit bureau data and communicate effectively. Work accounts assigned to patient work queues in Epic meeting departmental established expected metrics. Comply with MUSC Health Policies and Procedures. Other duties as assigned. Required Minimum Training and Education
High School Degree or Equivalent. 0-6 months of work experience. Knowledge of medical terminology and knowledge/understanding of health insurance preferred. Proficient in Microsoft Word and Excel, with knowledge of Epic preferred. Punctual, dependable, excellent interpersonal, oral, and written communication skills. Strong organizational skills and initiative; ability to establish and maintain relationships; professional demeanor and continuous self-improvement. Required Licensure, Certifications, Registrations
N/A Physical Requirements
Continuous requirements to perform job functions while standing, walking and sitting. Ability to bend, kneel, climb stairs, reach in all directions, use hands and legs, finger dexterity, repetitive motions with hands/wrists/elbows/shoulders, 20/40 vision corrected, work in a latex-safe environment indoors. Frequently lift/carry objects weighing 20 lbs unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined spaces. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For more information about E-Verify, visit: http://www.uscis.gov/e-verify/employees
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Join to apply for the
MUSCP - Financial Counselor - Kiawah Pavilion
role at
MUSC Health . Job Description Summary: Responsible for evaluating scheduled patient visits to identify and resolve funding/coverage with either assistance applying for Medicaid, disability, financial assistance, insurance coverage, or resources identified revealing the ability to pay out of pocket for MUHA & UMA services; and provide patients co-payment/deductible/deposit information to be paid prior to services rendered. Responsibilities
Function as integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. Notify patients of copayments/deductibles/deposits prior to services being rendered and collect when applicable. Provide estimates using the fee estimation tool in Epic, assist in resolution with processing of Financial applications. Minimizes patient complaints through effective and accurate communication and education related to patient out of pocket costs for hospital and physician services. Proactively identifies discrepancies within EPIC Tool and works with appropriate teams to resolve. Accepts payments made in advance of service and hands off to appropriate billing office for posting to patient account. For patient/families with insurance, calculate patient estimate based on plan, benefits and out of pocket thresholds; discuss and finalize method of payment. Ensures all activities are documented within EPIC. Obtain and record accurate patient data, assure compliance with all state and federal regulations to include informing patients about our programs (FAP, Cobra). Work closely with internal and external peers and communicate at a high level of professionalism. Interact with State workers and external partners to accomplish work efforts. Ensure that all patient accounts are appropriately processed and worked for financial counseling, including noting all areas so that work is visible to the Health Care Team. Interpret credit bureau data and communicate effectively. Work accounts assigned to patient work queues in Epic meeting departmental established expected metrics. Comply with MUSC Health Policies and Procedures. Other duties as assigned. Required Minimum Training and Education
High School Degree or Equivalent. 0-6 months of work experience. Knowledge of medical terminology and knowledge/understanding of health insurance preferred. Proficient in Microsoft Word and Excel, with knowledge of Epic preferred. Punctual, dependable, excellent interpersonal, oral, and written communication skills. Strong organizational skills and initiative; ability to establish and maintain relationships; professional demeanor and continuous self-improvement. Required Licensure, Certifications, Registrations
N/A Physical Requirements
Continuous requirements to perform job functions while standing, walking and sitting. Ability to bend, kneel, climb stairs, reach in all directions, use hands and legs, finger dexterity, repetitive motions with hands/wrists/elbows/shoulders, 20/40 vision corrected, work in a latex-safe environment indoors. Frequently lift/carry objects weighing 20 lbs unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined spaces. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For more information about E-Verify, visit: http://www.uscis.gov/e-verify/employees
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