GoFundMe
Overview
Employer Industry: Online Fundraising Platform
Why consider this job opportunity:
Salary up to $99,500, with equity and comprehensive benefits
Meaningful impact by joining a mission-driven company that helps millions globally
Supportive and collaborative team environment that celebrates wins and fosters growth
Flexible time-off policies and robust mental health and wellness resources
Access to learning opportunities and development programs to support career progression
Commitment to diversity, equity, and inclusion initiatives within the workplace
Responsibilities
Provide high-quality ticket and queue management support to ensure fundraiser authenticity and safe delivery of funds for beneficiaries
Investigate escalated policy reviews, managing time-sensitive inquiries from global partners
Actively support crisis response and set up crisis monitoring protocols for affected customers
Mentor Analyst I peers by providing coaching, feedback, and guidance during policy reviews
Contribute to Trust & Safety’s long-term success by identifying trends and providing actionable insights
Qualifications
Bachelor’s degree or equivalent experience preferred
5+ years of experience in Trust & Safety, risk, fraud prevention, operations, or a related field
Strong expertise in trust and safety practices, online content integrity, and policy application
Proven success in managing complex investigations and high-risk cases independently
Advanced analytical skills with the ability to interpret data and generate actionable insights
Preferred Qualifications
Experience mentoring peers and supporting onboarding and training of new team members
Demonstrated ability to lead projects or drive process improvements in an operations-focused team
Skilled in managing multiple priorities in a rapidly changing environment while maintaining quality
#OnlineFundraising #TrustAndSafety #CareerOpportunity #CompetitivePay #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $99,500, with equity and comprehensive benefits
Meaningful impact by joining a mission-driven company that helps millions globally
Supportive and collaborative team environment that celebrates wins and fosters growth
Flexible time-off policies and robust mental health and wellness resources
Access to learning opportunities and development programs to support career progression
Commitment to diversity, equity, and inclusion initiatives within the workplace
Responsibilities
Provide high-quality ticket and queue management support to ensure fundraiser authenticity and safe delivery of funds for beneficiaries
Investigate escalated policy reviews, managing time-sensitive inquiries from global partners
Actively support crisis response and set up crisis monitoring protocols for affected customers
Mentor Analyst I peers by providing coaching, feedback, and guidance during policy reviews
Contribute to Trust & Safety’s long-term success by identifying trends and providing actionable insights
Qualifications
Bachelor’s degree or equivalent experience preferred
5+ years of experience in Trust & Safety, risk, fraud prevention, operations, or a related field
Strong expertise in trust and safety practices, online content integrity, and policy application
Proven success in managing complex investigations and high-risk cases independently
Advanced analytical skills with the ability to interpret data and generate actionable insights
Preferred Qualifications
Experience mentoring peers and supporting onboarding and training of new team members
Demonstrated ability to lead projects or drive process improvements in an operations-focused team
Skilled in managing multiple priorities in a rapidly changing environment while maintaining quality
#OnlineFundraising #TrustAndSafety #CareerOpportunity #CompetitivePay #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr