Quality Manager

Summary: Infintium Fuel Cell Systems, Inc. is developing next-generation small and medium fuel cell systems in Greenville, SC. We are currently looking for a Quality Manager. This role is responsible for ensuring that our internal and external customers receive quality products and services. The Quality Manager will lead activities that drive quality for manufacturing, products, systems, processes, and people, exceeding customer expectations. The role involves driving quality initiatives, monitoring methods, and implementing best practices to meet all applicable standards. Infintium is a small team, so the candidate must be capable of setting and meeting goals reliably with limited oversight. While controls and processes are in place, the candidate will have the opportunity to guide future improvements, significantly influencing the company's profitability. The company’s facility is located in Greenville, SC. Essential Job Responsibilities: Define and proactively manage company production and supplier quality requirements. Manage manufacturing and supplier audit programs and facilitate corrective actions. Manage investigations, analysis, and root cause determination for customer product returns. Ensure product development and manufacturing processes meet Infintium quality standards. Ensure product design meets or exceeds quality standards. Manage calibration programs for all measurement devices. Administer the Infintium first article and Product Part Approval Process. Support product platform development of quality control plans. Manage processes to address customer complaints and quality issues. Proactively identify potential product quality issues and lead the cross-functional Quality Triangle. Influence design features and supplier activities to improve part and product quality, partnering with design and development teams. Manage Incoming Inspection and Supplier Corrective Action processes. Lead the Nonconformity Process through Material Review. Oversee investigation and corrective actions for customer returned products. Lead the Stop Shipment processes. Document production inspections and final inspection criteria. Analyze production quality results to ensure requirements are met. Ensure timely and complete quality inspections. Organize and manage Quality Assurance functions in cooperation with customers and management. Provide weekly quality reports. Supervise, coach, and mentor the Quality team. Required Job Qualifications: B.S. in Engineering or Technical Field; or at least 10 years in a Quality Manager role in manufacturing. Certified Manager of Quality/Organizational Excellence preferred. 10+ years managing and developing ISO quality systems, implementing lean strategies, and working with manufacturing, customer service, and product development teams. Special Skills, Experience, and Abilities: Lean Six Sigma Green Belt required; Black Belt preferred. Experience with ISO 9001 compliance auditing and similar standards. Experience with 8D problem-solving techniques. Strong statistical background. Project management, mentoring, coaching, facilitation, presentation, and team skills. Physical requirements and work environment: Standing on a manufacturing floor up to 8 hours. Travel required; up to 20% local and international travel may be necessary.

#J-18808-Ljbffr