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Infintium Fuel Cell Systems

Quality Manager

Infintium Fuel Cell Systems, Columbia, South Carolina, United States

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Infintium Fuel Cell Systems, Inc. is developing next‑generation small and medium fuel cell systems in the Greenville, SC area. We are currently looking for a Quality Manager.

Overview This role is responsible for ensuring that our internal and external customers receive quality products and services. The

Quality Manager

will lead activities that drive quality for manufacturing, products, systems, processes, and people to exceed customer expectations. They will drive our quality initiatives, implement best practices, and ensure that our quality network meets all applicable standards.

Responsibilities

Define and proactively manage company production and supplier quality requirements.

Manage manufacturing and supplier audit programs and facilitate corrective actions.

Manage investigations, analysis, and root‑cause determinations for customer product returns.

Ensure product development and manufacturing processes meet Infintium quality standards.

Ensure product design meets or exceeds Infintium product quality standards.

Manage the calibration program for all measurement devices.

Administer the Infintium first‑article and Product Part Approval Process.

Support the product platforms in the development of product quality control plans.

Manage processes to address customer complaints and manufacturing and supplier quality issues.

Proactively identify potential product quality issues. Administer and lead the company cross‑functional Quality Triangle.

Influence design features and supplier activities to proactively improve part and product quality, partnering with the design and development community on new product development projects.

Manage Incoming Inspection and Supplier Corrective Action Process.

Lead the Nonconformity Process through the Material Review.

Oversee the investigation, identification, and implementation of root‑cause failure analysis and corrective action for all customer‑returned products.

Lead the Stop Shipment processes.

Document production inspections, final inspection criteria, and perform final system inspections.

Document and analyze production quality results, ensuring requirements are met.

Manage the flow of quality inspections, making sure they are timely and complete.

Organize and manage the Quality Assurance function in close cooperation with customers, company management, and the Engineering Department.

Provide weekly standard quality reports.

Supervise, coach, and mentor the Quality team.

Qualifications

B.S. in Engineering or a Technical Field; or at least 10 years in a Quality Manager role in manufacturing.

Certified Manager of Quality/Organizational Excellence preferred.

10+ years managing and developing an ISO quality system, implementing lean strategies, and conducting management reviews of quality systems.

Experience working with manufacturing, customer service, and product development teams to drive quality in products and materials.

Special Skills, Experience, and Abilities

Direct experience with ISO 9001 compliance auditing and similar standards.

Direct experience utilizing 8D problem‑solving techniques.

Strong statistical background.

Strong project management, mentoring, and coaching skills. Proven facilitation, presentation, and team skills.

Physical Requirements/Work Environment

Standing on a manufacturing floor up to 8 hours.

Local and international travel up to 20% may be required.

Location Greenville, SC

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