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The Bristal Assisted Living

Waitstaff

The Bristal Assisted Living, White Plains, New York, United States

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Overview

Position involves dining room service for residents, including meal service, setup and cleanup, and coordination with kitchen staff to ensure a positive dining experience in a senior living community. Responsibilities

Check floor plan for assigned station and side work. Greet all residents and guests; assist residents to tables and help them as needed. Distribute/collect menus; take meal orders; monitor residents’ dietary needs and make menu suggestions accordingly. Assist in the plating and portion control of meal courses (appetizers, salads, soups, beverages and desserts) for residents and guests. Before serving, ensure meals are appetizing in appearance and aroma and will present well. Serve meals and beverages to residents with accuracy and promptness. Monitor residents’ eating habits and report anything unusual to the Director of Wellness. Check back at tables after meals to ensure satisfaction and address needs for a satisfying dining experience. Observe residents’ cues and non-verbal communication to anticipate needs and provide prompt service. Respond promptly to special requests and dietary preferences; communicate questions about food to the Chef on duty if needed. Set and clear tables; maintain cleanliness and organization in the dining area; inspect glassware and silverware and replace as necessary. Bus tables at end of meal and transport soiled dishes to the wash area. Re-set tables in station completely, including cleaning and organizing sets (vases, salt/pepper shakers, tablecloths, chairs).

Ensure condiments and supplies for the next meal are readily available. Provide excellent customer service to residents, their families, and guests; foster a friendly and welcoming environment. Develop positive relationships with residents by addressing them by name and engaging in conversation. Familiarize yourself with the daily menu, including options for special diets and dietary restrictions. Assist residents in making informed menu choices by describing items and offering recommendations based on preferences. Work closely with kitchen staff to ensure accurate communication of orders and dietary requirements. Collaborate with team members to maintain a smooth flow of service and promptly address issues. Assist other employees as available and seek opportunities to help; recognize staffing needs and volunteer for shifts when appropriate. Follow hygiene and safety protocols to maintain cleanliness and organization in the dining area. Adhere to food handling guidelines and ensure proper sanitation of dishes, utensils, and service areas. Follow proper storage practices, including labeling, quality assurance, categorizing storage areas and stock rotation. Detect and address any unpleasant odors or unsanitary conditions in the dining area. Clean and sanitize equipment and surfaces in the dining and service areas as listed (coffee maker, beverage machines, ice cream/freezers, refrigerators, bussing carts, etc.). Vacuum floors and mats, sweep service areas, and remove trash as required. Complete special assigned cleaning jobs based on periodic schedules. Foster a sense of community by engaging with residents, listening to feedback, and addressing concerns or special requests. Promote social interaction during mealtimes to enhance residents\' overall experience. Support organization and execution of special events and celebrations within the community; assist in setting up and decorating dining areas. Wear a proper and clean company uniform. Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty. Qualifications

Must be able to speak, read and write in English and be able to work weekends and holidays. Other Details

Seniority level: Entry level Employment type: Part-time Job function: Management and Manufacturing Industries: Hospitals and Health Care Location: White Plains, NY Compensation: $17.00-$24.00 per hour

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