Hudson Valley Credit Union
Wealth Management Administrative Assistant
Hudson Valley Credit Union, Poughkeepsie, New York, United States
Overview
Hudson Valley Credit Union is currently recruiting for the position of Wealth Management Administrative Assistant. Primary Function: Provide administrative and clerical support to the Wealth Management office. Handle all administrative activities for the VP of Financial Services, AVP Operations, and Sales Assistants.
Responsibilities
Answer phone in a professional and courteous manner while providing information about our services, referring caller to the appropriate Wealth Management Financial Consultant or HVCU department, and answering operational inquiries with respect, tact and diplomacy.
Create and maintain client files, prepare all documents, applications, checks or forms for submission to broker/dealer to be imaged; follow up to ensure documents are clearly legible.
Review, evaluate and process referrals within service level standards; create client records in the CRM database, or enter into existing records; schedule appointments when possible; forward referrals to appropriate Sales Assistant. Deliver CRS disclosure via phone or email in compliance with broker/dealer requirements. Enter notes into CRM regarding all activity related to a client or prospect account.
Manage and order Wealth Management department supplies. Organize and maintain Wealth Management supply room.
Maintain Wealth Management client correspondence and update information. Open and distribute daily mail; handle all incoming and outgoing faxes.
Manage monthly reports for referral activity from HVCU employees sent to Wealth Management, integrate data into existing Excel spreadsheets, formulate totals and submit final report to HVCU Human Resources department on a monthly basis.
Arrange Wealth Management staff meetings. Schedule appointments and update event calendars.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate knowledge. Participate on Credit Union teams, projects and strategic initiatives when appropriate. Perform additional duties and special projects as assigned.
Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.
Qualifications
High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Series 6 or ability to attain within 6 months is preferred
Series 63 or ability to attain within 6 months is preferred
Minimum 1 year administrative experience, preferably in a financial institution
Why Choose HVCU? Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.
Employee Perks:
Base & Variable Pay Structures
Paid Personal, Holiday & Volunteer Time Off
Professional Development Training through HVCU University & Academy
Student Loan Repayment & Tuition Reimbursement Programs
Medical, Dental & Vision Coverage
401(k) with Employer Match & Non-Elective Employer Contribution
Life, Short-term & Long-term Disability Insurance
Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
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Responsibilities
Answer phone in a professional and courteous manner while providing information about our services, referring caller to the appropriate Wealth Management Financial Consultant or HVCU department, and answering operational inquiries with respect, tact and diplomacy.
Create and maintain client files, prepare all documents, applications, checks or forms for submission to broker/dealer to be imaged; follow up to ensure documents are clearly legible.
Review, evaluate and process referrals within service level standards; create client records in the CRM database, or enter into existing records; schedule appointments when possible; forward referrals to appropriate Sales Assistant. Deliver CRS disclosure via phone or email in compliance with broker/dealer requirements. Enter notes into CRM regarding all activity related to a client or prospect account.
Manage and order Wealth Management department supplies. Organize and maintain Wealth Management supply room.
Maintain Wealth Management client correspondence and update information. Open and distribute daily mail; handle all incoming and outgoing faxes.
Manage monthly reports for referral activity from HVCU employees sent to Wealth Management, integrate data into existing Excel spreadsheets, formulate totals and submit final report to HVCU Human Resources department on a monthly basis.
Arrange Wealth Management staff meetings. Schedule appointments and update event calendars.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate knowledge. Participate on Credit Union teams, projects and strategic initiatives when appropriate. Perform additional duties and special projects as assigned.
Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.
Qualifications
High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Series 6 or ability to attain within 6 months is preferred
Series 63 or ability to attain within 6 months is preferred
Minimum 1 year administrative experience, preferably in a financial institution
Why Choose HVCU? Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.
Employee Perks:
Base & Variable Pay Structures
Paid Personal, Holiday & Volunteer Time Off
Professional Development Training through HVCU University & Academy
Student Loan Repayment & Tuition Reimbursement Programs
Medical, Dental & Vision Coverage
401(k) with Employer Match & Non-Elective Employer Contribution
Life, Short-term & Long-term Disability Insurance
Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
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