Razorfish
Overview
Media Account Management Director
is a hybrid project manager and client partner, overseeing the day-to-day operations of a complex media account. This role ensures flawless execution of media campaigns by coordinating across internal teams including: Client Services, Media, Search, Social, Creative, Ad Operations, and Data & Analytics, and managing operational processes such as billing, timelines, and deliverables. Success in this role requires a blend of critical thinking, operational excellence, and client-facing finesse. You’ll serve as the connective tissue between the client and cross-functional teams to drive collaboration, streamline delivery, and ensure campaigns meet business objectives. Responsibilities
Serve as the primary point of contact for media campaign operations and project delivery. Lead the entire process of media plan implementation from initiation to completion and analysis; ensuring achievements, deliverables, and budgets are met. Facilitate communication across internal and external teams to maintain alignment on timelines, dependencies, and deliverables. Support billing, budgeting, and tracking processes to ensure financial accuracy and efficiency. Partner with strategy and media teams to interpret campaign performance and translate insights into actionable next steps. Identify process improvement opportunities and help implement scalable solutions that enhance operational workflow. Maintain strong client relationships by understanding their business needs and proactively addressing issues or opportunities. Qualifications
7-9+ years of experience in digital media, integrated marketing, project management, or account management. Strong understanding of media planning, buying, and reporting fundamentals. Excellent project management and organizational skills; proven ability to manage multiple workstreams simultaneously. Strong interpersonal and communication skills with the ability to effectively interact with clients and cross-functional teams. Proficient in Microsoft Excel and project management tools (e.g., Smartsheet, Monday.com, or similar). Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client and business needs. A strategic approach with a focus on details and follow-through. Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Wellness and benefits offerings include: Paid Family Care, Adoption/Surrogacy/Fertility support, pet adoption support, EAP and health/wellness reimbursements, Tuition Assistance, Flexible Time Off, Matching Gifts, Flexible working arrangements, and Work Your World program (Publicis Groupe) with up to 6 weeks offsite annually. Business Resource Groups supporting multiple affinities and alliances. Benefits are available to eligible U.S. based employees and reviewed annually per plan documents. Razorfish is an
Equal Opportunity Employer . Employment decisions are made without regard to race, color, ethnicity, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy and related conditions, national origin, age, disability, genetic information, marital status, military service, or any other characteristic protected by law. If accommodation or assistance is needed with the application or onboarding process, please contact USMSTACompliance@publicis.com. All information will be kept confidential according to EEO guidelines. Compensation Range:
$119,510 - $188,025
per year. This range is what the Company believes it will pay at posting time. Compensation will be determined based on the applicant’s skills, qualifications, and experience, and the Company reserves the right to modify the pay range. Temporary roles may have different eligibility for certain benefits. The Company anticipates the application deadline for this job posting will be 11/30/25.
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Media Account Management Director
is a hybrid project manager and client partner, overseeing the day-to-day operations of a complex media account. This role ensures flawless execution of media campaigns by coordinating across internal teams including: Client Services, Media, Search, Social, Creative, Ad Operations, and Data & Analytics, and managing operational processes such as billing, timelines, and deliverables. Success in this role requires a blend of critical thinking, operational excellence, and client-facing finesse. You’ll serve as the connective tissue between the client and cross-functional teams to drive collaboration, streamline delivery, and ensure campaigns meet business objectives. Responsibilities
Serve as the primary point of contact for media campaign operations and project delivery. Lead the entire process of media plan implementation from initiation to completion and analysis; ensuring achievements, deliverables, and budgets are met. Facilitate communication across internal and external teams to maintain alignment on timelines, dependencies, and deliverables. Support billing, budgeting, and tracking processes to ensure financial accuracy and efficiency. Partner with strategy and media teams to interpret campaign performance and translate insights into actionable next steps. Identify process improvement opportunities and help implement scalable solutions that enhance operational workflow. Maintain strong client relationships by understanding their business needs and proactively addressing issues or opportunities. Qualifications
7-9+ years of experience in digital media, integrated marketing, project management, or account management. Strong understanding of media planning, buying, and reporting fundamentals. Excellent project management and organizational skills; proven ability to manage multiple workstreams simultaneously. Strong interpersonal and communication skills with the ability to effectively interact with clients and cross-functional teams. Proficient in Microsoft Excel and project management tools (e.g., Smartsheet, Monday.com, or similar). Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client and business needs. A strategic approach with a focus on details and follow-through. Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Wellness and benefits offerings include: Paid Family Care, Adoption/Surrogacy/Fertility support, pet adoption support, EAP and health/wellness reimbursements, Tuition Assistance, Flexible Time Off, Matching Gifts, Flexible working arrangements, and Work Your World program (Publicis Groupe) with up to 6 weeks offsite annually. Business Resource Groups supporting multiple affinities and alliances. Benefits are available to eligible U.S. based employees and reviewed annually per plan documents. Razorfish is an
Equal Opportunity Employer . Employment decisions are made without regard to race, color, ethnicity, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy and related conditions, national origin, age, disability, genetic information, marital status, military service, or any other characteristic protected by law. If accommodation or assistance is needed with the application or onboarding process, please contact USMSTACompliance@publicis.com. All information will be kept confidential according to EEO guidelines. Compensation Range:
$119,510 - $188,025
per year. This range is what the Company believes it will pay at posting time. Compensation will be determined based on the applicant’s skills, qualifications, and experience, and the Company reserves the right to modify the pay range. Temporary roles may have different eligibility for certain benefits. The Company anticipates the application deadline for this job posting will be 11/30/25.
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