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EXPRESS

Sales Associate

EXPRESS, Providence, Rhode Island, us, 02912

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Overview PHOENIX Retail, LLC operates the Express and Bonobos brands. Express is a multichannel apparel brand focused on modern, confident and effortless style for work, everyday, or special occasions. Bonobos is a menswear brand known for fit and a personalized, innovative retail model. Brands are available in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at express.com and bonobos.com.

Store Store Name: Providence Place

Responsibilities

Provide a great in-store shopping experience for customers.

Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting.

Follow company policies and procedures to ensure safety of associates and customers.

Assist with product launch changes according to company SOP.

Deliver a positive customer experience and support the customer experience model.

Process transactions quickly and accurately to reduce customer wait time.

Resolve customer service issues or escalate to Store Management when needed; communicate issues and resolutions to management.

Drive credit and loyalty programs by explaining benefits and encouraging participation.

Other essential functions as directed by your supervisor.

Qualifications

Education: High School or equivalent

Years of Experience: 0–2 years of relevant job experience (minimum 6 months)

Proficient in use of technology (iPad, registers)

Ability to meet availability criteria, including nights, weekends and non-business hours

Meets physical requirements

Critical Skills & Attributes

Previous retail experience preferred

Customer service skills and ability to interact with customers

Strong verbal and written communication with customers and team members

Collaborative skills and ability to work well within a team

Benefits And Compensation

Medical, pharmacy, dental and vision coverage

401(k) and Roth 401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

For part-time associates, PHOENIX offers options through LIG Solutions for insurance coverage and may include paid sick leave and eligibility for 401(k) with Company match. Part-time associates may also receive merchandise discount and participate in incentive programs and voluntary benefits. Actual compensation is dependent on location, education, skills and experience.

Pay Range $15.00 - $21.45 per hour

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

Equal opportunity employer. PHOENIX does not discriminate in recruiting or employment on the basis of any protected characteristic. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job, contact AssociateRelations.

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