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EXPRESS

Sales Associate

EXPRESS, Tinton Falls, New Jersey, United States

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Overview

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Sales Associate

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EXPRESS . PHOENIX Retail, LLC operates the EXPRESS and Bonobos brands. EXPRESS is a multichannel apparel brand focused on modern, confident, and effortless style for work, everyday wear, or special occasions. Bonobos is a menswear brand known for fit and personalized retail. Brands are available in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at express.com and bonobos.com. Responsibilities

Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting for customers. Follow company policies and procedures to ensure the safety of all associates and customers. Assist with product launch changes according to standard operating procedures. Provide a great customer experience and deliver on all aspects of the customer experience model. Process transactions quickly and accurately to reduce customer wait time. Positively resolve customer service-related issues and communicate resolutions toStore Management. Drive credit and loyalty member programs by explaining benefits and encouraging participation. Other essential functions as directed by the supervisor. Qualifications

Education: High School or equivalent Experience: 0-2 years of relevant experience; minimum 6 months Proficient with technology (iPad, registers) Available for nights, weekends, and non-business hours Meets physical requirements Critical Skills & Attributes

Previous retail experience preferred Customer service and ability to interact with customers Strong verbal and written communication with customers and teams Collaborative, team-oriented Benefits And Compensation

Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with company match Merchandise discount Paid Time Off Parental leave for new moms and dads Pay Range: $15.49 - $22.75 per hour Part-time associates may have access to insurance options and other voluntary benefits; actual compensation depends on location and candidate qualifications. Equal opportunity employer statement and accommodation support are available. PHOENIX does not discriminate in recruiting or employment and is committed to providing reasonable accommodations for individuals with disabilities. For accommodations, contact AssociateRelations@Express.com or call 1-800-964-9793.

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