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Crown Castle

Sales Enablement Specialist

Crown Castle, Rochester, New York, United States

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Overview

Position Title:

Sales Enablement Specialist (P2)

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Crown Castle For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work. Note: Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit: https://www.crowncastle.com/strategic-review-results Role

Sales Enablement position supporting Crown Castle\'s Enterprise Sales team. The ideal candidate will help design and then implement/oversee field enablement initiatives that will collectively improve seller and team success. This role will establish a set of core metrics and reporting to be implemented and produced regularly to enhance seller and sales team productivity; engage in selling tasks such as responding to client requests for pricing, qualifying opportunities, coordinating and participating in client meetings, and submitting orders for booking; and work directly with Regional sales to identify administrative work to offload, like preparation for Quarterly Business Reviews, weekly/monthly team meetings, and customer meetings, allowing sales leaders to spend more time in the field and coach sellers.

Responsibilities

Qualify requirements with clients (in coordination with sales teams) to efficiently generate quotes and process customer orders with high accuracy and within targeted timeframes, utilizing various platforms including email, customer-provided documents and third-party systems. Identify a set of core metrics and related reporting to inform sales leadership and assist in the coaching of sellers (and support teams). Create and maintain opportunity records in CRM systems, ensuring proper documentation from initial opportunity through contract generation. Initiate communication between sales teams, clients and other Crown departments to help expedite the sales process. Identify and handle administrative activities for sellers and sales leaders, helping reduce their operational workload to enable more time for intricate customer engagements and promote a high-touch, responsive customer experience. Coordinate and prepare materials for weekly team meetings and monthly district reviews, including agenda preparation, speaker coordination and action item tracking. Prepare and report on 90-day district activity plans, helping ensure alignment across teams in order to track progress against key initiatives. Prepare weekly activity summaries and basic reports for sales leadership review.

Education/Certifications

Bachelor\'s Degree or equivalent work experience

Experience/Minimum Requirements

Two (2) or more years in sales, sales enablement or sales support experience Telecom experience preferred

Expectations

Strong organizational and time management skills Basic understanding of enterprise telecommunications solutions, including Ethernet, IP, SD-WAN, Dark Fiber, and DWDM Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and Teams Working knowledge of Microsoft Power BI or Tableau preferred Detail-oriented with ability to manage multiple tasks Ability to work independently and collaboratively in a team environment Engage with customers face to face at their workplace or off-site location. Subject to local and state eligibility, a pre-employment background check will be conducted for criminal convictions, including misdemeanors and felonies related to violence or possession of weapons.

Competencies

Action Oriented Customer Focus Learning Agility Problem Solving Organizational Skills Team Player Self-Development

Organizational Relationship

Reports to:

Fiber Sales Managing Director

Title(s) of direct reports (if applicable)

N/A

Where You Will Work

This role falls into our hybrid work model, which is 2-days work from home (Monday and Friday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

Your Company Benefits

We offer a full suite of health and wealth benefits for you and your loved ones. Highlights include: Comprehensive healthcare plans with company-subsidized premiums and HSA contributions. Market-leading 401(k) plan with company contributions. New-child leave and paid medical leave for birth or adoption. Tuition reimbursement up to $5,250 per year. Crown Castle scholarship program up to $10,000 per recipient for eligible dependents. Matching charitable contributions up to $1,000 per year. Generous paid time off, holidays, and floating holiday. Offices with free beverages and snacks.

Compensation

The pay range offered for this position is $31.54 - $43.37 per hour. A candidate\'s offer is determined by various factors including experience, role-related knowledge and skills, education or training, internal alignment, and work location. The compensation package may include incentive opportunities such as discretionary annual cash bonuses, commissions, and equity incentives.

Additional Information

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development Industries: Telecommunications and Wireless Services

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