Airgas
Overview
R10077710 Inside Sales Representative (Open) Location: Cincinnati, OH - Retail shop Airgas is hiring for an Inside Sales Representative in Cincinnati, OH. We are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, community stakeholders and cultures across the world. We are looking for you! Monday–Friday, First Shift Location: Cincinnati, OH Strong Customer Service Experience The Inside Sales Representative is responsible for working closely with an assigned team of Account Managers to manage and profitably grow Airgas business within a sales territory. This position will have regional objectives for sales and profitability growth within an assigned territory. Responsibilities
Work with outside sales team to maintain and grow the existing customer base, including: Maximize account retention through proactive and frequent customer contacts and rapport development; secure and maintain customer contact relationships with key decision makers, buying influencers and users of products within each assigned account. Improve existing customer business practices through the use and management of Airgas Sales Specialists, vendor partners, current industry best practices, new products and other available resources; maximize Airgas Wallet Share of existing account base through selling the complete portfolio of Airgas products and services. Respond to and solve customer complaints by deploying the necessary company resources; work with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding goals. Take a lead role in identifying, analyzing and solving service issues. Establish and maintain clear and consistent lines of communication with internal departments relative to customer successes, customer failures, new customer developments and other customer-specific information. Collaborate with Account Managers in developing and executing plans to improve Airgas market share within the assigned sales territory. Maintain a leadership role in delivering sales service. Provide direction as required to other Airgas associates such as market information, pricing strategies, product information or customer information. Work closely with local Branch managers to promote sales and customer management through retail store locations within the assigned geographical area. Support all local, national and regional sales initiatives such as bulk gas sales, safety sales, specialty gas sales, Brand Strategy Management and others as defined. Develop and maintain positive work habits conducive to sales and profitability growth, including strategizing daily with assigned Account Managers and completing required field visits; achieve department goals on phone time, outbound calls, and other KPI’s. Other duties/projects as may be assigned. Required Qualifications
A high school diploma or equivalent; additional post-high-school education and/or training preferred. Prior customer service and/or inside sales experience required. Effective verbal and written communication; works well in a team environment; uses candor and sensitivity in dealings with others. Exhibits customer-focused behavior and strives to understand customer needs, both internal and external. Detail-oriented. Maintains a positive attitude with all Airgas associates, customers, vendors and other business partners. Ability to remain stationary for extended periods; ability to routinely move up to 60 pounds and more with aid of equipment. Preferred Qualifications
SAP preferred Benefits
Competitive compensation and a comprehensive benefits package including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. Parental leave, 401(k) with company match, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program. Your Differences Enhance Our Performance
Airgas is committed to a diverse workplace and welcomes applications from all qualified applicants regardless of race, gender, sexual orientation, religion, disability or any other protected characteristic. Diversity fosters innovation and engagement. About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, hardgoods and related products; and a leading U.S. supplier of safety products and ammonia products and process chemicals. Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas is a subsidiary of Air Liquide, present in 60 countries with approximately 66,500 employees. Join us for a stimulating experience: you matter and so does the work you do. You’ll find a welcoming workplace where you’re valued for who you are and where you can grow a fulfilling career. Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and provides reasonable accommodations upon request during the employment selection process. For accommodations, contact us by email at us-accommodationrequest@airgas.com. California Privacy Notice
#J-18808-Ljbffr
R10077710 Inside Sales Representative (Open) Location: Cincinnati, OH - Retail shop Airgas is hiring for an Inside Sales Representative in Cincinnati, OH. We are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, community stakeholders and cultures across the world. We are looking for you! Monday–Friday, First Shift Location: Cincinnati, OH Strong Customer Service Experience The Inside Sales Representative is responsible for working closely with an assigned team of Account Managers to manage and profitably grow Airgas business within a sales territory. This position will have regional objectives for sales and profitability growth within an assigned territory. Responsibilities
Work with outside sales team to maintain and grow the existing customer base, including: Maximize account retention through proactive and frequent customer contacts and rapport development; secure and maintain customer contact relationships with key decision makers, buying influencers and users of products within each assigned account. Improve existing customer business practices through the use and management of Airgas Sales Specialists, vendor partners, current industry best practices, new products and other available resources; maximize Airgas Wallet Share of existing account base through selling the complete portfolio of Airgas products and services. Respond to and solve customer complaints by deploying the necessary company resources; work with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding goals. Take a lead role in identifying, analyzing and solving service issues. Establish and maintain clear and consistent lines of communication with internal departments relative to customer successes, customer failures, new customer developments and other customer-specific information. Collaborate with Account Managers in developing and executing plans to improve Airgas market share within the assigned sales territory. Maintain a leadership role in delivering sales service. Provide direction as required to other Airgas associates such as market information, pricing strategies, product information or customer information. Work closely with local Branch managers to promote sales and customer management through retail store locations within the assigned geographical area. Support all local, national and regional sales initiatives such as bulk gas sales, safety sales, specialty gas sales, Brand Strategy Management and others as defined. Develop and maintain positive work habits conducive to sales and profitability growth, including strategizing daily with assigned Account Managers and completing required field visits; achieve department goals on phone time, outbound calls, and other KPI’s. Other duties/projects as may be assigned. Required Qualifications
A high school diploma or equivalent; additional post-high-school education and/or training preferred. Prior customer service and/or inside sales experience required. Effective verbal and written communication; works well in a team environment; uses candor and sensitivity in dealings with others. Exhibits customer-focused behavior and strives to understand customer needs, both internal and external. Detail-oriented. Maintains a positive attitude with all Airgas associates, customers, vendors and other business partners. Ability to remain stationary for extended periods; ability to routinely move up to 60 pounds and more with aid of equipment. Preferred Qualifications
SAP preferred Benefits
Competitive compensation and a comprehensive benefits package including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. Parental leave, 401(k) with company match, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program. Your Differences Enhance Our Performance
Airgas is committed to a diverse workplace and welcomes applications from all qualified applicants regardless of race, gender, sexual orientation, religion, disability or any other protected characteristic. Diversity fosters innovation and engagement. About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, hardgoods and related products; and a leading U.S. supplier of safety products and ammonia products and process chemicals. Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas is a subsidiary of Air Liquide, present in 60 countries with approximately 66,500 employees. Join us for a stimulating experience: you matter and so does the work you do. You’ll find a welcoming workplace where you’re valued for who you are and where you can grow a fulfilling career. Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and provides reasonable accommodations upon request during the employment selection process. For accommodations, contact us by email at us-accommodationrequest@airgas.com. California Privacy Notice
#J-18808-Ljbffr