THE COLLECTION
Overview
Are you passionate about delivering unforgettable experiences? Do you thrive in a fast-paced, luxurious environment where every detail matters? Step into the spotlight at The Collection, where you’ll become the face of our dealership and play a pivotal role in creating a white-glove experience for every guest. This role is for a Concierge Superstar who will help craft luxury moments for our discerning clientele. Compensation
The Collection provided pay range: This range is provided by THE COLLECTION. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $17.00/hr - $17.00/hr Responsibilities
Be the Brand Ambassador: As the first point of contact, you’ll greet and engage clients with genuine warmth, embodying the prestige and sophistication of our dealership. Orchestrate White-Glove Service: Anticipate client needs, deliver personalized experiences, and coordinate seamless transportation via Uber, Lyft, or other luxury services. Facilitate Connections: Direct guests to their respective Sales, Service, Parts, or Loaner team members with ease and professionalism. Curate Local Experiences: Be our in-house expert on the best restaurants, activities, shopping hotspots, and more; assist clients with reservations and recommendations. Keep Things Pristine: Ensure the concierge area is impeccably maintained to reflect the elegance of our brands. Refresh and Delight: Offer and serve refreshments to all guests, ensuring every visit feels like a luxury retreat. Support Behind the Scenes: Help management organize inventory and contribute to operational excellence. Support the organization during hosted/sponsored events, escorting guests and directing foot traffic. Create Lasting Impressions: Manage client interactions with poise, problem-solving on the spot to exceed expectations. Qualifications
Professionalism: You’re polished, personable, and always deliver service with a smile. Tech Savvy: Proficiency with MS Word, Excel, and Outlook is a must. Experience: 2-5 years in customer service within a luxury environment, such as 5-star hotels or high-end retail. Automotive experience is a bonus. Languages: Bilingual in English and Spanish preferred. Cool Under Pressure: You thrive in high-energy environments and can tackle stressful situations with grace. Customer-Centric: Resolving issues and anticipating needs comes naturally to you. Flexibility: Weekends and evenings (up to 8 PM) are part of the role. Physical Requirements
On Your Toes: Standing and walking for extended periods; comfortable yet classy shoes are a must. Immaculate Appearance: Represent luxury brands with a polished and professional look. Benefits Overview
Medical, Dental, and Vision Insurance Supplemental Benefits: Accident insurance, critical illness insurance, and more 401(k) Plan: Generous employer match and a range of investment options PTO and Vacation: Flexible PTO and paid vacation days Holidays: Paid holidays Birthday Off: A paid day off to celebrate your birthday Closed Sundays: A day off each Sunday And Much More: Additional perks and benefits Equal Opportunity Employer statement: We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable law. We encourage applications from all qualified individuals. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing
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Are you passionate about delivering unforgettable experiences? Do you thrive in a fast-paced, luxurious environment where every detail matters? Step into the spotlight at The Collection, where you’ll become the face of our dealership and play a pivotal role in creating a white-glove experience for every guest. This role is for a Concierge Superstar who will help craft luxury moments for our discerning clientele. Compensation
The Collection provided pay range: This range is provided by THE COLLECTION. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $17.00/hr - $17.00/hr Responsibilities
Be the Brand Ambassador: As the first point of contact, you’ll greet and engage clients with genuine warmth, embodying the prestige and sophistication of our dealership. Orchestrate White-Glove Service: Anticipate client needs, deliver personalized experiences, and coordinate seamless transportation via Uber, Lyft, or other luxury services. Facilitate Connections: Direct guests to their respective Sales, Service, Parts, or Loaner team members with ease and professionalism. Curate Local Experiences: Be our in-house expert on the best restaurants, activities, shopping hotspots, and more; assist clients with reservations and recommendations. Keep Things Pristine: Ensure the concierge area is impeccably maintained to reflect the elegance of our brands. Refresh and Delight: Offer and serve refreshments to all guests, ensuring every visit feels like a luxury retreat. Support Behind the Scenes: Help management organize inventory and contribute to operational excellence. Support the organization during hosted/sponsored events, escorting guests and directing foot traffic. Create Lasting Impressions: Manage client interactions with poise, problem-solving on the spot to exceed expectations. Qualifications
Professionalism: You’re polished, personable, and always deliver service with a smile. Tech Savvy: Proficiency with MS Word, Excel, and Outlook is a must. Experience: 2-5 years in customer service within a luxury environment, such as 5-star hotels or high-end retail. Automotive experience is a bonus. Languages: Bilingual in English and Spanish preferred. Cool Under Pressure: You thrive in high-energy environments and can tackle stressful situations with grace. Customer-Centric: Resolving issues and anticipating needs comes naturally to you. Flexibility: Weekends and evenings (up to 8 PM) are part of the role. Physical Requirements
On Your Toes: Standing and walking for extended periods; comfortable yet classy shoes are a must. Immaculate Appearance: Represent luxury brands with a polished and professional look. Benefits Overview
Medical, Dental, and Vision Insurance Supplemental Benefits: Accident insurance, critical illness insurance, and more 401(k) Plan: Generous employer match and a range of investment options PTO and Vacation: Flexible PTO and paid vacation days Holidays: Paid holidays Birthday Off: A paid day off to celebrate your birthday Closed Sundays: A day off each Sunday And Much More: Additional perks and benefits Equal Opportunity Employer statement: We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable law. We encourage applications from all qualified individuals. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing
#J-18808-Ljbffr