Grand Hyatt Nashville
Join to apply for the
Housekeeping Manager
role at
Grand Hyatt Nashville .
The Housekeeping Manager is responsible for ensuring the cleanliness, orderliness, and overall appearance of the hotel including guest rooms and public areas. The role involves supervising staff, managing inventory, maintaining budgets, and ensuring adherence to health and safety regulations. Play a key role in guest satisfaction by addressing complaints and resolving issues related to housekeeping service.
Responsibilities
Obtain list of vacant rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.
Advises manager, desk clerk, and admitting personnel of rooms ready for occupancy.
Maintain inventory of cleaning supplies and linen stock to ensure adequate supplies. Issues supplies and equipment to workers.
Investigate concerns regarding housekeeping service and equipment and takes corrective action.
Ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to hotel standards. Develop and implement cleaning procedures, as well as conducting regular inspections.
Examine rooms, halls, and lobbies to determine the need for repairs or replacement of furniture or equipment and make recommendations to management.
Ensure guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
Screen job applicants, hire new employees, and recommend promotions, transfers, or dismissals.
Conduct orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
Attend training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.
Record data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.
May prepare reports concerning room occupancy, payroll expenses, and department expenses.
Attend periodic staff meetings with other department heads to discuss company policies and patrons’ complaints and make recommendations to improve service and ensure operational efficiency.
Assist in controlling housekeeping department expenses.
Implement and enforce health and safety regulations, including proper handling of chemicals and equipment, and ensuring a safe working environment for staff.
Other duties as assigned.
Strengths for Success
Strong verbal and written communication skills.
Strong supervisory and organizational skills.
Demonstrated ability to effectively interact with people of other backgrounds.
Strong problem-solving skills.
Ability to effectively lead, motivate, manage and train the housekeeping team.
Requires thorough understanding of housekeeping equipment, procedures, and processes.
Knowledge of material safety data sheet when using chemicals and safety rules when working around machinery.
Professional Experience
At least 1 year of related work experience.
At least 1 year of supervisory experience.
Academic Background
High school diploma or G.E.D. equivalent.
What You Can Expect
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
Disability Insurance
Life Insurance
Employee Assistance ProgramSupplemental benefits
401k matching
Employee discount program
Vacation and Sick Time
Salary: $55,000–$60,000 Annually
Position Requirements: Successful completion of a background check is required prior to employment.
EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
#J-18808-Ljbffr
Housekeeping Manager
role at
Grand Hyatt Nashville .
The Housekeeping Manager is responsible for ensuring the cleanliness, orderliness, and overall appearance of the hotel including guest rooms and public areas. The role involves supervising staff, managing inventory, maintaining budgets, and ensuring adherence to health and safety regulations. Play a key role in guest satisfaction by addressing complaints and resolving issues related to housekeeping service.
Responsibilities
Obtain list of vacant rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.
Advises manager, desk clerk, and admitting personnel of rooms ready for occupancy.
Maintain inventory of cleaning supplies and linen stock to ensure adequate supplies. Issues supplies and equipment to workers.
Investigate concerns regarding housekeeping service and equipment and takes corrective action.
Ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to hotel standards. Develop and implement cleaning procedures, as well as conducting regular inspections.
Examine rooms, halls, and lobbies to determine the need for repairs or replacement of furniture or equipment and make recommendations to management.
Ensure guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
Screen job applicants, hire new employees, and recommend promotions, transfers, or dismissals.
Conduct orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
Attend training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.
Record data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.
May prepare reports concerning room occupancy, payroll expenses, and department expenses.
Attend periodic staff meetings with other department heads to discuss company policies and patrons’ complaints and make recommendations to improve service and ensure operational efficiency.
Assist in controlling housekeeping department expenses.
Implement and enforce health and safety regulations, including proper handling of chemicals and equipment, and ensuring a safe working environment for staff.
Other duties as assigned.
Strengths for Success
Strong verbal and written communication skills.
Strong supervisory and organizational skills.
Demonstrated ability to effectively interact with people of other backgrounds.
Strong problem-solving skills.
Ability to effectively lead, motivate, manage and train the housekeeping team.
Requires thorough understanding of housekeeping equipment, procedures, and processes.
Knowledge of material safety data sheet when using chemicals and safety rules when working around machinery.
Professional Experience
At least 1 year of related work experience.
At least 1 year of supervisory experience.
Academic Background
High school diploma or G.E.D. equivalent.
What You Can Expect
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
Disability Insurance
Life Insurance
Employee Assistance ProgramSupplemental benefits
401k matching
Employee discount program
Vacation and Sick Time
Salary: $55,000–$60,000 Annually
Position Requirements: Successful completion of a background check is required prior to employment.
EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
#J-18808-Ljbffr