Rackson Restaurants
Overview
Assistant Restaurant Manager
at
Rackson Restaurants
role overview: The AGM oversees all restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM may assist in executing limited GM duties as needed.
Responsibilities
Demonstrates self-awareness, motivates self and others, and proactively seeks feedback
Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations
Ensures adherence to brand standards for service, food quality, and safety
Creates a supportive environment for team members and resolves concerns promptly
Treats employees with respect, recognition, and manages sales and labor tracking effectively
Maintains cleanliness, maintenance, and service standards to uphold brand image
Plans and executes shift operations efficiently, following company guidelines for cost control
Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles
Applies financial understanding to improve business decisions and ensure cash handling procedures are followed
Ensures compliance with labor laws
Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties
Identifies trends and implements action plans for improvement, focusing on long-term sales growth
Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members
Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties
Other duties as assigned
What Will You Be Successful
Must be at least 18 years of age
High school diploma or equivalent restaurant management experience
Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills
Previous fast food management experience required
Knowledge of Food & Beverage performance metrics, product specifications, and management systems
Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures
Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed
Willingness to learn all areas of restaurant operations & work multiple stations.
Ability to display positive attitude and a genuine desire to make others happy and serve one another
Ability to treat others with respect and care
Strong communication skills, including verbal communication in Spanish and/or English
Self-motivated and action-oriented
Attitude that embraces learning
Willing to admit when you made a mistake, take accountability, and fix the issue
Prompt and regular attendance on assigned shifts - dependable and reliable
Must have reliable transportation to work and to company outside events / meetings
Must be available and willing to work a variety of days/times including weekends, evenings, and holidays
Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. Stand for long periods of time. Frequently squat or stoop to reach items on low shelves or off the floor. Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls
Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job
What You Can Expect From Us
Competitive salary and bonus program
401(k) with company match
Medical, dental, and vision insurance
Paid time off
Ongoing career and leadership development
Scholarship opportunities
People-first culture
Authentic, values-based leadership
About the Company Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!
#J-18808-Ljbffr
at
Rackson Restaurants
role overview: The AGM oversees all restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM may assist in executing limited GM duties as needed.
Responsibilities
Demonstrates self-awareness, motivates self and others, and proactively seeks feedback
Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations
Ensures adherence to brand standards for service, food quality, and safety
Creates a supportive environment for team members and resolves concerns promptly
Treats employees with respect, recognition, and manages sales and labor tracking effectively
Maintains cleanliness, maintenance, and service standards to uphold brand image
Plans and executes shift operations efficiently, following company guidelines for cost control
Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles
Applies financial understanding to improve business decisions and ensure cash handling procedures are followed
Ensures compliance with labor laws
Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties
Identifies trends and implements action plans for improvement, focusing on long-term sales growth
Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members
Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties
Other duties as assigned
What Will You Be Successful
Must be at least 18 years of age
High school diploma or equivalent restaurant management experience
Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills
Previous fast food management experience required
Knowledge of Food & Beverage performance metrics, product specifications, and management systems
Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures
Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed
Willingness to learn all areas of restaurant operations & work multiple stations.
Ability to display positive attitude and a genuine desire to make others happy and serve one another
Ability to treat others with respect and care
Strong communication skills, including verbal communication in Spanish and/or English
Self-motivated and action-oriented
Attitude that embraces learning
Willing to admit when you made a mistake, take accountability, and fix the issue
Prompt and regular attendance on assigned shifts - dependable and reliable
Must have reliable transportation to work and to company outside events / meetings
Must be available and willing to work a variety of days/times including weekends, evenings, and holidays
Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. Stand for long periods of time. Frequently squat or stoop to reach items on low shelves or off the floor. Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls
Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job
What You Can Expect From Us
Competitive salary and bonus program
401(k) with company match
Medical, dental, and vision insurance
Paid time off
Ongoing career and leadership development
Scholarship opportunities
People-first culture
Authentic, values-based leadership
About the Company Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!
#J-18808-Ljbffr