VCA Animal Hospitals
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Client Service Representative
role at
VCA Animal Hospitals 2 days ago Be among the first 25 applicants Join to apply for the
Client Service Representative
role at
VCA Animal Hospitals Get AI-powered advice on this job and more exclusive features. Veterinary Client Service Representative needed for a full time position. Afternoons and weekends are a must!
We are looking for someone to join our great team of professionals. You must be dedicated and looking for a place to call home. If you are willing to work hard, learn a lot about the veterinary field and LOVE working with people, this is the right job for you! Most important skills required are dedication, ability to multi task, independence and the ability to take constructive criticism and grow. Previous veterinary experience is preferred.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduling and confirming appointments. Placing outbound calls for follow-ups and reaching out to prospective clients. Presenting and explaining fees, including processing payments. Recommending, selecting, and obtaining products and services, including prescriptions. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
Benefit Conditions:
Waiting period may apply Only full-time employees eligible
Job Duties:
Greeting visitors Scheduling Correspondence Stocking supplies Sorting and sending mail Answering and routing phone calls
Location:
VCA Northside Animal Hospital, Danbury CT
Job Type: Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function General Business, Other, and Health Care Provider Industries Veterinary Services Referrals increase your chances of interviewing at VCA Animal Hospitals by 2x Sign in to set job alerts for “Client Services Representative” roles.
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Client Service Representative
role at
VCA Animal Hospitals 2 days ago Be among the first 25 applicants Join to apply for the
Client Service Representative
role at
VCA Animal Hospitals Get AI-powered advice on this job and more exclusive features. Veterinary Client Service Representative needed for a full time position. Afternoons and weekends are a must!
We are looking for someone to join our great team of professionals. You must be dedicated and looking for a place to call home. If you are willing to work hard, learn a lot about the veterinary field and LOVE working with people, this is the right job for you! Most important skills required are dedication, ability to multi task, independence and the ability to take constructive criticism and grow. Previous veterinary experience is preferred.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduling and confirming appointments. Placing outbound calls for follow-ups and reaching out to prospective clients. Presenting and explaining fees, including processing payments. Recommending, selecting, and obtaining products and services, including prescriptions. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
Benefit Conditions:
Waiting period may apply Only full-time employees eligible
Job Duties:
Greeting visitors Scheduling Correspondence Stocking supplies Sorting and sending mail Answering and routing phone calls
Location:
VCA Northside Animal Hospital, Danbury CT
Job Type: Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function General Business, Other, and Health Care Provider Industries Veterinary Services Referrals increase your chances of interviewing at VCA Animal Hospitals by 2x Sign in to set job alerts for “Client Services Representative” roles.
Hartford, CT $47,100.00-$63,600.00 3 weeks ago West Hartford, CT $53,000.00-$65,000.00 2 weeks ago Northampton, MA $52,000.00-$65,000.00 2 days ago Customer Service Specialist, King St Office
Program Specialist - Rental Assistance Office
West Springfield, MA $18.00-$21.00 1 day ago Springfield, MA $457.00-$457.00 3 weeks ago Program Specialist - Rental Assistance Office
Executive Support Coordinator Manager, Assistant Director
Hartford, CT $99,300.00-$185,800.00 2 days ago Service Support/Customer Support–Spares & Service (Onsite)
Windsor Locks, CT $82,000.00-$164,000.00 6 days ago Hartford, CT $66,700.00-$124,700.00 2 days ago Receptionist at Rental Assistance Office
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr