BellSimons Companies
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Let’s unpack this – Who are we?
mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.marcone.com . Let’s unpack this – Who are we?
mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.marcone.com .
About BellSimons
Based in Hartford, CT, BellSimons has provided top-notch HVAC, plumbing, and refrigeration products to leading manufacturers and residential and commercial clients since 1940. Their catalog includes a full line of equipment, controls, supplies, and replacement parts. Their dedication to quality service and extensive inventory makes them a one-stop shop for all their customers' supply needs. They are a trusted provider of quality brands, including RUUD, Mitsubishi Electric, Delta, and Moen. For more information, visit bellsimons.com .
Job Summary
The HVAC Counter Sales role delivers exceptional customer service through in-person, phone, and digital channels while supporting branch operations through order fulfillment, merchandising, and will-call assistance . This position also handles product inquiries, returns, and inventory management using company systems and tools. A minimum of 4+ years of HVAC industry experience is required, with the most recent 4 years dedicated to HVAC-related roles to ensure strong HVAC product knowledge and the ability to provide top-notch service to our customers effectively.
Job Duties & Responsibilities
Provides exceptional customer service through timely, professional communication and resolution of inquiries. Manages pricing, HVAC product availability, and order status via phone, email, fax, and in-person interactions. Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment. Maintains strong, solutions-oriented relationships with customers, vendors, and internal teams. Completes all required training and applies knowledge effectively across branch operations. Performs general warehouse duties while maintaining a clean, safe, and organized environment. Uses appropriate PPE and conducts routine safety checks on equipment(s). Communicates task status and updates with management throughout the workday. Monitors and responds promptly to customer queues to ensure efficient service. Sorts, stocks, and labels products accurately per established procedures. Inspects returned and damaged goods for accuracy and condition. Applies basic product knowledge to assist customers and support sales. Sets up and maintains merchandise displays in line with company standards. Adheres to inventory procedures for accurate tracking and reporting. Verifies shipments and promptly reports discrepancies or errors. Maintains proficiency in company systems for tasks such as data entry, messaging, documentation, and queue updates. Performs additional duties and responsibilities as assigned to support evolving organizational needs.
Qualifications
Must have HVAC knowledge or experience in counter sales, working with HVAC products, and/or a background as an HVAC technician, with the last 4 years dedicated to HVAC-related roles. High school diploma or GED equivalent. Minimum 3 years of customer service experience Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Strong aptitude for numerical analysis and mathematical operations. Skilled in office technology, including computers, scanners, phones, and virtual meeting tools.
Physical Demands & Work Environment
This position may require over 40 hours per week and includes regular physical activity such as:
Lifting 25-50 lbs for up to 5+ hours per day. Operating forklifts and material handling equipment for up to 6 hours daily. Frequent bending, squatting, kneeling, reaching, and twisting. Prolonged use of hands, arms, and feet. Periods of sitting, standing, and walking throughout the shift
#BellSimons Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Manufacturing Referrals increase your chances of interviewing at BellSimons Companies by 2x Sign in to set job alerts for “Heating Air Conditioning Specialist” roles.
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mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.marcone.com . Let’s unpack this – Who are we?
mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.marcone.com .
About BellSimons
Based in Hartford, CT, BellSimons has provided top-notch HVAC, plumbing, and refrigeration products to leading manufacturers and residential and commercial clients since 1940. Their catalog includes a full line of equipment, controls, supplies, and replacement parts. Their dedication to quality service and extensive inventory makes them a one-stop shop for all their customers' supply needs. They are a trusted provider of quality brands, including RUUD, Mitsubishi Electric, Delta, and Moen. For more information, visit bellsimons.com .
Job Summary
The HVAC Counter Sales role delivers exceptional customer service through in-person, phone, and digital channels while supporting branch operations through order fulfillment, merchandising, and will-call assistance . This position also handles product inquiries, returns, and inventory management using company systems and tools. A minimum of 4+ years of HVAC industry experience is required, with the most recent 4 years dedicated to HVAC-related roles to ensure strong HVAC product knowledge and the ability to provide top-notch service to our customers effectively.
Job Duties & Responsibilities
Provides exceptional customer service through timely, professional communication and resolution of inquiries. Manages pricing, HVAC product availability, and order status via phone, email, fax, and in-person interactions. Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment. Maintains strong, solutions-oriented relationships with customers, vendors, and internal teams. Completes all required training and applies knowledge effectively across branch operations. Performs general warehouse duties while maintaining a clean, safe, and organized environment. Uses appropriate PPE and conducts routine safety checks on equipment(s). Communicates task status and updates with management throughout the workday. Monitors and responds promptly to customer queues to ensure efficient service. Sorts, stocks, and labels products accurately per established procedures. Inspects returned and damaged goods for accuracy and condition. Applies basic product knowledge to assist customers and support sales. Sets up and maintains merchandise displays in line with company standards. Adheres to inventory procedures for accurate tracking and reporting. Verifies shipments and promptly reports discrepancies or errors. Maintains proficiency in company systems for tasks such as data entry, messaging, documentation, and queue updates. Performs additional duties and responsibilities as assigned to support evolving organizational needs.
Qualifications
Must have HVAC knowledge or experience in counter sales, working with HVAC products, and/or a background as an HVAC technician, with the last 4 years dedicated to HVAC-related roles. High school diploma or GED equivalent. Minimum 3 years of customer service experience Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Strong aptitude for numerical analysis and mathematical operations. Skilled in office technology, including computers, scanners, phones, and virtual meeting tools.
Physical Demands & Work Environment
This position may require over 40 hours per week and includes regular physical activity such as:
Lifting 25-50 lbs for up to 5+ hours per day. Operating forklifts and material handling equipment for up to 6 hours daily. Frequent bending, squatting, kneeling, reaching, and twisting. Prolonged use of hands, arms, and feet. Periods of sitting, standing, and walking throughout the shift
#BellSimons Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Manufacturing Referrals increase your chances of interviewing at BellSimons Companies by 2x Sign in to set job alerts for “Heating Air Conditioning Specialist” roles.
Bridgeport, CT $18.00-$22.00 10 months ago Bridgeport, CT $35.00-$45.00 10 months ago Service Excellence HVAC/R Lead Technician (Lowell, MA) Remote
Service Excellence HVAC/R Lead Technician (Trenton, NJ)
Bridgeport, CT $55,000.00-$70,000.00 6 days ago Service Excellence HVAC/R Lead Technician (Richmond, VA)
Port Jefferson Station, NY $52,000.00-$85,000.00 3 months ago Service Excellence HVAC/R Lead HVAC Technician (Baltimore, MD)
Westport, CT $55,000.00-$70,000.00 6 days ago Norwalk, CT $55,000.00-$70,000.00 2 weeks ago Service Excellence HVAC/R Lead HVAC Technician ( Tuscon AZ)
Service Excellence HVAC/R Lead HVAC Technician (Columbus, OH)
Service Excellence HVAC/R Lead HVAC Technician (Miami, FL)
North Haven, CT $40,000.00-$90,000.00 8 months ago Service Excellence Assistant HVAC/R Technician (Birmingham, AL)-Remote
North Haven, CT $50,000.00-$115,000.00 8 months ago Branch President - HVAC and Refrigeration - Job ID 3260858
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr