TESSCO Technologies
Sales Operations Specialist
TESSCO Technologies, Lutherville-Timonium, Maryland, United States
Sales Operations Specialist — Tessco Technologies
Location: Hunt Valley, MD Base pay range: $53,000.00/yr - $56,000.00/yr Join Tessco Technologies as a
Sales Operations Specialist
on the Program Management Team. You will provide process-focused support for program and key accounts, including quote and order processing, customer issue resolution, and other account support functions. You will work closely with the assigned Program Manager(s), cross-functional teams, and customers to ensure flawless execution of programs and identify opportunities to optimize systems and processes to drive efficiencies in supporting these key programs.
Responsibilities
Quote and order entry processing
Material allocations and order scheduling
Order releases
Handle pre/post-sale needs and follow-up communication with customers
Execute and manage customer program requirements
Prepare reports and program deliverables
Pricing maintenance
Training assigned back-ups on the team for coverage and overflow support
Maintain documentation and process guidelines in support of assigned programs
Collaborate with Program Manager(s) and cross-functional teams to ensure proper execution of programs
Collaborate with Program Manager(s) and Sales to drive regular customer communication and project updates
5% travel
Other assigned duties
Qualifications
Excellent verbal and written communication skills
Demonstrated superior customer service abilities
Strong desire to collaborate and develop relationships in support of key accounts
Professional and pleasant demeanor
Strong attention to detail, ability to multitask, effective time management, and organizational skills
Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Advanced working knowledge of Microsoft Excel is a plus
SAP S4 experience preferred
4-year college degree or equivalent combination of documented experience and skills
2 years relevant work experience
Why Join Our Team?
Hybrid work schedule
401K with a company match to help you invest in your future
Comprehensive medical, dental, vision, and prescription plans to keep you at your best
Tuition subsidy to hone your skills or learn new ones
Equal Employment Opportunity: Tessco Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Location: Hunt Valley, MD Base pay range: $53,000.00/yr - $56,000.00/yr Join Tessco Technologies as a
Sales Operations Specialist
on the Program Management Team. You will provide process-focused support for program and key accounts, including quote and order processing, customer issue resolution, and other account support functions. You will work closely with the assigned Program Manager(s), cross-functional teams, and customers to ensure flawless execution of programs and identify opportunities to optimize systems and processes to drive efficiencies in supporting these key programs.
Responsibilities
Quote and order entry processing
Material allocations and order scheduling
Order releases
Handle pre/post-sale needs and follow-up communication with customers
Execute and manage customer program requirements
Prepare reports and program deliverables
Pricing maintenance
Training assigned back-ups on the team for coverage and overflow support
Maintain documentation and process guidelines in support of assigned programs
Collaborate with Program Manager(s) and cross-functional teams to ensure proper execution of programs
Collaborate with Program Manager(s) and Sales to drive regular customer communication and project updates
5% travel
Other assigned duties
Qualifications
Excellent verbal and written communication skills
Demonstrated superior customer service abilities
Strong desire to collaborate and develop relationships in support of key accounts
Professional and pleasant demeanor
Strong attention to detail, ability to multitask, effective time management, and organizational skills
Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Advanced working knowledge of Microsoft Excel is a plus
SAP S4 experience preferred
4-year college degree or equivalent combination of documented experience and skills
2 years relevant work experience
Why Join Our Team?
Hybrid work schedule
401K with a company match to help you invest in your future
Comprehensive medical, dental, vision, and prescription plans to keep you at your best
Tuition subsidy to hone your skills or learn new ones
Equal Employment Opportunity: Tessco Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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