Hajoca
Overview
Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Hajoca’s Profit Centers are decentralized; each Profit Center is run by a Profit Center Manager as if it were their own small business. A Profit Center typically includes a warehouse, counter, sales office, and sometimes a showroom. PCs operate under unique trade names to offer a customized local approach. Hughes Supply
is one of those trade names and is looking for an
Inside Sales & Service Representative
at their
Doral, FL
location. Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as an
Inside Sales & Service Representative . About the Role
You will: Meet or exceed the sales targets established by your Manager. Work with the Profit Center Manager to establish revenue and margin targets. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Generate sales leads that develop into new customers. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction. Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You / Qualifications
1 year of experience in customer service or inside sales; contractor sales preferred. Knowledge of products sold in the Profit Center preferred. Proficiency with Microsoft Office (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data. Excellent customer service, telephone/verbal communication, and listening skills. Product knowledge to answer customer questions and identify upsell or cross-sell opportunities. Ability to build influential relationships with customers and vendors through open communication. Ability to ask probing questions to understand customer needs, overcome objections, and close sales. Ability to work with co-workers and foster teamwork. Ability to learn and operate computer systems used to process orders and operate warehouse material-handling equipment. Read, write, speak, and understand English; basic math skills (addition, subtraction, multiplication, division). The Benefits
Our culture rewards exceptional people and offers a Profit-Sharing Program with opportunities to share in profits annually. In addition to a competitive starting wage, Hajoca offers: Full-time benefits (30+ hours per week): Medical, dental, vision, and prescription coverage; Accident and Hospital Indemnity coverage; Life insurance and Long Term Disability; Pre-tax accounts for healthcare and dependent care; Paid vacation, holidays, and sick time; Paid pregnancy and parental leave; Paid day of community service. Full-time and part-time benefits: 401(k); Retirement cash account with company contributions; Targeted training programs; Company wellness program; Employee discounts; College tuition benefits. Note: Benefit offerings may differ for teammates under a collective bargaining agreement or intern program. EEOC / Background
EEOC Statement: Hajoca Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category. Hajoca provides reasonable accommodations during the application process. Please let us know if you need assistance or accommodations due to a disability. Background Screening: We are a drug-free workplace. Employment is contingent upon pre-employment drug screening and successful completion of a criminal background investigation, subject to applicable laws.
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Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Hajoca’s Profit Centers are decentralized; each Profit Center is run by a Profit Center Manager as if it were their own small business. A Profit Center typically includes a warehouse, counter, sales office, and sometimes a showroom. PCs operate under unique trade names to offer a customized local approach. Hughes Supply
is one of those trade names and is looking for an
Inside Sales & Service Representative
at their
Doral, FL
location. Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as an
Inside Sales & Service Representative . About the Role
You will: Meet or exceed the sales targets established by your Manager. Work with the Profit Center Manager to establish revenue and margin targets. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Generate sales leads that develop into new customers. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction. Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You / Qualifications
1 year of experience in customer service or inside sales; contractor sales preferred. Knowledge of products sold in the Profit Center preferred. Proficiency with Microsoft Office (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data. Excellent customer service, telephone/verbal communication, and listening skills. Product knowledge to answer customer questions and identify upsell or cross-sell opportunities. Ability to build influential relationships with customers and vendors through open communication. Ability to ask probing questions to understand customer needs, overcome objections, and close sales. Ability to work with co-workers and foster teamwork. Ability to learn and operate computer systems used to process orders and operate warehouse material-handling equipment. Read, write, speak, and understand English; basic math skills (addition, subtraction, multiplication, division). The Benefits
Our culture rewards exceptional people and offers a Profit-Sharing Program with opportunities to share in profits annually. In addition to a competitive starting wage, Hajoca offers: Full-time benefits (30+ hours per week): Medical, dental, vision, and prescription coverage; Accident and Hospital Indemnity coverage; Life insurance and Long Term Disability; Pre-tax accounts for healthcare and dependent care; Paid vacation, holidays, and sick time; Paid pregnancy and parental leave; Paid day of community service. Full-time and part-time benefits: 401(k); Retirement cash account with company contributions; Targeted training programs; Company wellness program; Employee discounts; College tuition benefits. Note: Benefit offerings may differ for teammates under a collective bargaining agreement or intern program. EEOC / Background
EEOC Statement: Hajoca Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category. Hajoca provides reasonable accommodations during the application process. Please let us know if you need assistance or accommodations due to a disability. Background Screening: We are a drug-free workplace. Employment is contingent upon pre-employment drug screening and successful completion of a criminal background investigation, subject to applicable laws.
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