Mass Markets
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SVP of Sales
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Mass Markets . 2 weeks ago Be among the first 25 applicants. Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dynamic and visionary Senior Vice President (SVP) to drive strategic leadership and operational excellence within our sales organization. The SVP will oversee all aspects of sales strategy, business development, and revenue generation, ensuring alignment with the company’s long-term goals. This is a high-impact role requiring exceptional leadership, deep market knowledge, and a proven ability to deliver transformative business outcomes. To be considered, candidates must complete a full application on our careers page, including screening questions and a brief pre-employment test. Key Responsibilities Define and implement a forward-looking sales strategy to meet and exceed revenue and market share objectives. Build, mentor, and inspire a high-performance sales team, fostering a culture of accountability and innovation. Identify and capitalize on new business opportunities across markets and industries. Maintain relationships with key clients and stakeholders, acting as a trusted advisor. Lead initiatives to expand into emerging markets and untapped verticals. Oversee sales processes, tools, and technologies to enhance efficiency. Partner with marketing, product development, and customer success teams. Establish and track KPIs to measure team performance. Manage sales budgets and ensure ROI. Represent the company at industry events to enhance brand reputation. Candidate Qualifications Bachelor’s degree in Business, Marketing, or related; MBA preferred. 15+ years of sales leadership experience, including senior roles. Experience leading large, dispersed sales teams. Success in managing complex sales cycles and enterprise deals. Strong strategic planning, market expansion, and organizational skills. Exceptional leadership, decision-making, and negotiation skills. Proficiency with sales technology and CRM platforms. Willing to travel extensively. Compensation and Benefits We offer competitive pay based on experience, along with benefits including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment. Specific benefits may vary by location. Physical Requirements This role is primarily sedentary, requiring long periods of sitting/standing, using a computer and office equipment. Occasional movement and lifting up to 40 pounds may be required. Conditions of Employment Must be authorized to work in the job location. Willing to submit background checks and drug screening. Equal Opportunity Statement MCI is committed to diversity and equal opportunity. We do not discriminate based on age, race, gender, disability, or other protected characteristics. We provide reasonable accommodations as required by law. About MCI MCI helps clients enhance customer experience and operational performance through BPO, staffing, and IT services. Recognized as a fast-growing company, MCI operates multiple facilities across North America and beyond, employing over 10,000 professionals. This description provides a general overview and is not exhaustive. Responsibilities and qualifications may evolve. Employment is at-will, and this description is not a contract.
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SVP of Sales
role at
Mass Markets . 2 weeks ago Be among the first 25 applicants. Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dynamic and visionary Senior Vice President (SVP) to drive strategic leadership and operational excellence within our sales organization. The SVP will oversee all aspects of sales strategy, business development, and revenue generation, ensuring alignment with the company’s long-term goals. This is a high-impact role requiring exceptional leadership, deep market knowledge, and a proven ability to deliver transformative business outcomes. To be considered, candidates must complete a full application on our careers page, including screening questions and a brief pre-employment test. Key Responsibilities Define and implement a forward-looking sales strategy to meet and exceed revenue and market share objectives. Build, mentor, and inspire a high-performance sales team, fostering a culture of accountability and innovation. Identify and capitalize on new business opportunities across markets and industries. Maintain relationships with key clients and stakeholders, acting as a trusted advisor. Lead initiatives to expand into emerging markets and untapped verticals. Oversee sales processes, tools, and technologies to enhance efficiency. Partner with marketing, product development, and customer success teams. Establish and track KPIs to measure team performance. Manage sales budgets and ensure ROI. Represent the company at industry events to enhance brand reputation. Candidate Qualifications Bachelor’s degree in Business, Marketing, or related; MBA preferred. 15+ years of sales leadership experience, including senior roles. Experience leading large, dispersed sales teams. Success in managing complex sales cycles and enterprise deals. Strong strategic planning, market expansion, and organizational skills. Exceptional leadership, decision-making, and negotiation skills. Proficiency with sales technology and CRM platforms. Willing to travel extensively. Compensation and Benefits We offer competitive pay based on experience, along with benefits including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment. Specific benefits may vary by location. Physical Requirements This role is primarily sedentary, requiring long periods of sitting/standing, using a computer and office equipment. Occasional movement and lifting up to 40 pounds may be required. Conditions of Employment Must be authorized to work in the job location. Willing to submit background checks and drug screening. Equal Opportunity Statement MCI is committed to diversity and equal opportunity. We do not discriminate based on age, race, gender, disability, or other protected characteristics. We provide reasonable accommodations as required by law. About MCI MCI helps clients enhance customer experience and operational performance through BPO, staffing, and IT services. Recognized as a fast-growing company, MCI operates multiple facilities across North America and beyond, employing over 10,000 professionals. This description provides a general overview and is not exhaustive. Responsibilities and qualifications may evolve. Employment is at-will, and this description is not a contract.
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