Shawcor
Position summary
This position coordinates all sales activities for a given geographic market segment. Taking direction from the Inside Sales Supervisor, the primary function of the role is the management of key customer order fulfillment activities. Duties
Inside Sales: Manage all order fulfillment activities for DSG Canusa key customers; analyze customer requirements and prepare quotations based on current market conditions, product type, past market history, technical capabilities and the geographical market segment strategy; work closely with Regional Managers to proactively target and develop new business and markets to build DSG Canusa market share; initiate cost requests and order expedites if required to ensure on-time completion; track quotation trends and order success rates. Marketing Support: Provide input to management to ensure proper strategic market direction and identify obstacles, competitive products and pricing to determine market competitiveness; execute channel management and promotional programs designed by management; gather and monitor potentially useful information from available sources; prepare and manage project bid/tender packages. Customer Service: Process purchase orders from customers into ERP system while managing order lead time requirements; facilitate customer requests and orders through product engineering and production as required; review requests for warranty, return goods, credits and debits, and customer complaints and forward to Country Manager for approval; accurately invoice customers for all shipments; review and approve freight and brokerage bills; act as a back-up during vacation periods or as required. Requirements
Minimum Community College Education Minimum 1 to 2 years of related experience in Sales Previous experience within manufacturing - preferred Customer relation skills Effective oral and written communication skills Previous experience with ERP systems Computer literate (Excel, PowerPoint, Word) Mathematical aptitude Technical aptitude Organizational skills Problem solving ability Interpersonal skills Ability to work under pressure Ability to work independently Ability to manage time effectively What Mattr Offers
At Mattr, safety comes first! We go the extra mile to ensure our employees are safe and healthy We understand times have changed and so have we. Mattr offers flexible work arrangements (where possible) to suit your needs Comprehensive total rewards package that includes competitive salaries, annual incentives, medical benefits, retirement savings plans, paid vacation days, education assistance programs, corporate discounts and more Participation in service milestone awards and recognition opportunities Access to mental health support resources such as our Headversity mental health and wellness platform and free, confidential access to our Employee and Family Assistance Program (EFAP) Rewarding growth opportunities (may include global career and travel opportunities) supported by personalized training, development and mentoring programs Commitment to providing a diverse, inclusive and accessible workplace environment ESG values and a paid Impact Day, allowing employees to support charitable organizations in their communities Company events, social gatherings and team-building activities Mattr delivers advanced material technologies and complex manufacturing expertise through brands offering engineered products, technology and solutions to support infrastructure projects and markets worldwide. Mattr brands: Shawflex, DSG-Canusa, Flexpipe and Xerxes. We have built a true team environment where all employees are empowered to contribute to the success of the company. We want you to join our team!
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This position coordinates all sales activities for a given geographic market segment. Taking direction from the Inside Sales Supervisor, the primary function of the role is the management of key customer order fulfillment activities. Duties
Inside Sales: Manage all order fulfillment activities for DSG Canusa key customers; analyze customer requirements and prepare quotations based on current market conditions, product type, past market history, technical capabilities and the geographical market segment strategy; work closely with Regional Managers to proactively target and develop new business and markets to build DSG Canusa market share; initiate cost requests and order expedites if required to ensure on-time completion; track quotation trends and order success rates. Marketing Support: Provide input to management to ensure proper strategic market direction and identify obstacles, competitive products and pricing to determine market competitiveness; execute channel management and promotional programs designed by management; gather and monitor potentially useful information from available sources; prepare and manage project bid/tender packages. Customer Service: Process purchase orders from customers into ERP system while managing order lead time requirements; facilitate customer requests and orders through product engineering and production as required; review requests for warranty, return goods, credits and debits, and customer complaints and forward to Country Manager for approval; accurately invoice customers for all shipments; review and approve freight and brokerage bills; act as a back-up during vacation periods or as required. Requirements
Minimum Community College Education Minimum 1 to 2 years of related experience in Sales Previous experience within manufacturing - preferred Customer relation skills Effective oral and written communication skills Previous experience with ERP systems Computer literate (Excel, PowerPoint, Word) Mathematical aptitude Technical aptitude Organizational skills Problem solving ability Interpersonal skills Ability to work under pressure Ability to work independently Ability to manage time effectively What Mattr Offers
At Mattr, safety comes first! We go the extra mile to ensure our employees are safe and healthy We understand times have changed and so have we. Mattr offers flexible work arrangements (where possible) to suit your needs Comprehensive total rewards package that includes competitive salaries, annual incentives, medical benefits, retirement savings plans, paid vacation days, education assistance programs, corporate discounts and more Participation in service milestone awards and recognition opportunities Access to mental health support resources such as our Headversity mental health and wellness platform and free, confidential access to our Employee and Family Assistance Program (EFAP) Rewarding growth opportunities (may include global career and travel opportunities) supported by personalized training, development and mentoring programs Commitment to providing a diverse, inclusive and accessible workplace environment ESG values and a paid Impact Day, allowing employees to support charitable organizations in their communities Company events, social gatherings and team-building activities Mattr delivers advanced material technologies and complex manufacturing expertise through brands offering engineered products, technology and solutions to support infrastructure projects and markets worldwide. Mattr brands: Shawflex, DSG-Canusa, Flexpipe and Xerxes. We have built a true team environment where all employees are empowered to contribute to the success of the company. We want you to join our team!
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