SiteOne Landscape Supply
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply, Phoenix, Arizona, United States, 85223
Company Overview
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we serve those who design, build, and maintain outdoor spaces, including lawns, gardens, golf courses, sport fields, and more. We offer an extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, pest control supplies, and related products. At SiteOne, we are passionate about delivering an outstanding customer experience and helping our customers win. We know our associates are the key to success, and our commitment to the SiteOne DNA and to supporting our associates through development programs, benefits, and perks aligns with our vision to “Be a Great Place to Work for Our Associates.” We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and ongoing expansion, now is the right time to join SiteOne and grow stronger together. Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you’ll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with questions and needs, in person, by phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance Assist with merchandising, inventory management, and other store tasks while maintaining a safe working environment
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual proficiency – conversational in English/Spanish preferred Green industry experience or knowledge of landscape, nursery, or irrigation products a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred
Compensation & Benefits
Competitive compensation Medical, dental and vision plans Paid time off and paid holidays DailyPay available 401k with company match Tuition reimbursement Lucrative associate referral program Company apparel and work boot vouchers Opportunity for advancement Paid training and business certifications available Employee assistance program Life insurance and short- and long-term disability insurance Product discounts Most branches do not work Sundays
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE GUIDELINES AND MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, disability, or any other factor protected by applicable law. If you are unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal information, or documents via email, messaging apps, or interviews All SiteOne job openings and updates will be posted on our official careers page (note: please verify on the official site) SiteOne job related emails will come from an @siteone.com address; other variations are likely fraudulent You can reach our SiteOne team to confirm
#J-18808-Ljbffr
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we serve those who design, build, and maintain outdoor spaces, including lawns, gardens, golf courses, sport fields, and more. We offer an extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, pest control supplies, and related products. At SiteOne, we are passionate about delivering an outstanding customer experience and helping our customers win. We know our associates are the key to success, and our commitment to the SiteOne DNA and to supporting our associates through development programs, benefits, and perks aligns with our vision to “Be a Great Place to Work for Our Associates.” We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and ongoing expansion, now is the right time to join SiteOne and grow stronger together. Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you’ll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with questions and needs, in person, by phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance Assist with merchandising, inventory management, and other store tasks while maintaining a safe working environment
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual proficiency – conversational in English/Spanish preferred Green industry experience or knowledge of landscape, nursery, or irrigation products a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred
Compensation & Benefits
Competitive compensation Medical, dental and vision plans Paid time off and paid holidays DailyPay available 401k with company match Tuition reimbursement Lucrative associate referral program Company apparel and work boot vouchers Opportunity for advancement Paid training and business certifications available Employee assistance program Life insurance and short- and long-term disability insurance Product discounts Most branches do not work Sundays
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE GUIDELINES AND MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, disability, or any other factor protected by applicable law. If you are unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal information, or documents via email, messaging apps, or interviews All SiteOne job openings and updates will be posted on our official careers page (note: please verify on the official site) SiteOne job related emails will come from an @siteone.com address; other variations are likely fraudulent You can reach our SiteOne team to confirm
#J-18808-Ljbffr