Marsh McLennan Agency
Associate Client Manager - Business Insurance, Transportation Practice
Marsh McLennan Agency, Missoula, Montana, us, 59812
Overview
Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to Transportation clients. This position provides an opportunity to sharpen skills and develop in your career at MMA. We’ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses. We will provide mentorship, training, resources, and development to ensure your success; you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart—driven to do what’s best for clients, colleagues, and communities. From admin to accounting and everything in between, our team is all in sales together. We represent our brand with excellence and integrity in every interaction. What You\'ll Be Doing
Work with Transportation customers and carriers to handle incoming service requests. Manage new and renewal insurance marketing: negotiating with carriers, preparing presentations and proposal materials, collecting customer information and ordering insurance policies from carriers. Account collaboration: negotiating with insurance carriers, preparing presentations and proposal materials, collecting customer information and ordering policies from carriers. Update customer information: keep accurate, up-to-date records on customers in our agency management system. Upsell & cross-sell: work with your colleagues to find and follow-through on opportunities. Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service. Follow organization policies and procedures, sales and service standards, and established workflows. Maintain quality control through proper file documentation and confidentiality; be an engaged, dependable team member. Who We\'re Looking For
You’re a client service advocate and passionate about delivering an exceptional level of customer service. You’re ready to bring a fresh perspective to insurance and love your job. You’re smart—you understand business and people. You’re good with people, even on tough days; you love making people happy. You’re a team player who maintains positive relationships with colleagues. You pay attention to detail, meet deadlines, and are accurate when interacting with clients, colleagues, and carriers. You love to learn and pursue professional development. You can adapt as the industry and client needs change. You’re ready for a meaningful change and want a dynamic environment. You embrace our core values: accountability, balance, excellence, integrity, respect and humanity. We’re open to excellent candidates who may not check every box. If you’re close, we’d be very interested in meeting you. The Perks
We offer a competitive compensation package; base pay is determined by experience, skills, training, location, certifications, and education. This position may be eligible for performance-based incentives, annual profit sharing, and a benefits package that includes paid leave, 401K savings, and other wellbeing programs. Decisions are made case-by-case. About Marsh McLennan
Marsh McLennan is committed to a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnicity, gender orientation, marital status, nationality, parental status, status, beliefs, sex/gender, sexual orientation, or any other characteristic protected by law. If you need accommodation, please contact reasonableaccommodations@mmc.com #MMANW
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Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to Transportation clients. This position provides an opportunity to sharpen skills and develop in your career at MMA. We’ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses. We will provide mentorship, training, resources, and development to ensure your success; you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart—driven to do what’s best for clients, colleagues, and communities. From admin to accounting and everything in between, our team is all in sales together. We represent our brand with excellence and integrity in every interaction. What You\'ll Be Doing
Work with Transportation customers and carriers to handle incoming service requests. Manage new and renewal insurance marketing: negotiating with carriers, preparing presentations and proposal materials, collecting customer information and ordering insurance policies from carriers. Account collaboration: negotiating with insurance carriers, preparing presentations and proposal materials, collecting customer information and ordering policies from carriers. Update customer information: keep accurate, up-to-date records on customers in our agency management system. Upsell & cross-sell: work with your colleagues to find and follow-through on opportunities. Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service. Follow organization policies and procedures, sales and service standards, and established workflows. Maintain quality control through proper file documentation and confidentiality; be an engaged, dependable team member. Who We\'re Looking For
You’re a client service advocate and passionate about delivering an exceptional level of customer service. You’re ready to bring a fresh perspective to insurance and love your job. You’re smart—you understand business and people. You’re good with people, even on tough days; you love making people happy. You’re a team player who maintains positive relationships with colleagues. You pay attention to detail, meet deadlines, and are accurate when interacting with clients, colleagues, and carriers. You love to learn and pursue professional development. You can adapt as the industry and client needs change. You’re ready for a meaningful change and want a dynamic environment. You embrace our core values: accountability, balance, excellence, integrity, respect and humanity. We’re open to excellent candidates who may not check every box. If you’re close, we’d be very interested in meeting you. The Perks
We offer a competitive compensation package; base pay is determined by experience, skills, training, location, certifications, and education. This position may be eligible for performance-based incentives, annual profit sharing, and a benefits package that includes paid leave, 401K savings, and other wellbeing programs. Decisions are made case-by-case. About Marsh McLennan
Marsh McLennan is committed to a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnicity, gender orientation, marital status, nationality, parental status, status, beliefs, sex/gender, sexual orientation, or any other characteristic protected by law. If you need accommodation, please contact reasonableaccommodations@mmc.com #MMANW
#J-18808-Ljbffr