Integral Hospitality Solutions, LLC
Front Desk/Night Audit
Integral Hospitality Solutions, LLC, Midland, Texas, United States, 79709
Fairfield Inn Marriott seeks full-time and part-time
Night Auditors/Front Desk Associates
to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available.
WHAT YOU WILL DO
Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.).
Engage and sell rooms to walk-in customers.
Enter, change, post, and process reservations/charges to guest accounts using a computerized system.
Respond in a timely and friendly manner to guest inquiries on making a reservation, account charges, complaints, and inquiries.
Inform housekeeping of room statuses and availability.
Clean and tidy up the front desk area.
Balance cash drawer.
Work collaboratively with team members and stay current on communication logs.
Set up breakfast service.
COMPENSATION AND PERKS Starting wage is based on experience. Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide.
SCHEDULE Part-time positions are available for the 10pm-6am shift. Part-time and full-time positions are available for the 2pm-10pm shift. Flexibility to cover nights, weekends, and holidays as needed is required.
QUALIFICATIONS
Must be 18 years of age or older.
Preference given to candidates with prior hotel front desk experience.
Passionate about delivering exceptional customer service and demonstrating integrity as a leader in the industry and community.
Experience working with computerized hotel reservation systems and internet research.
Flexibility in schedule (days, nights, weekends, holidays).
Motivated to use safe work practices and resourceful in problem-solving.
Ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods, and work with cleaning chemicals as needed.
#J-18808-Ljbffr
Night Auditors/Front Desk Associates
to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available.
WHAT YOU WILL DO
Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.).
Engage and sell rooms to walk-in customers.
Enter, change, post, and process reservations/charges to guest accounts using a computerized system.
Respond in a timely and friendly manner to guest inquiries on making a reservation, account charges, complaints, and inquiries.
Inform housekeeping of room statuses and availability.
Clean and tidy up the front desk area.
Balance cash drawer.
Work collaboratively with team members and stay current on communication logs.
Set up breakfast service.
COMPENSATION AND PERKS Starting wage is based on experience. Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide.
SCHEDULE Part-time positions are available for the 10pm-6am shift. Part-time and full-time positions are available for the 2pm-10pm shift. Flexibility to cover nights, weekends, and holidays as needed is required.
QUALIFICATIONS
Must be 18 years of age or older.
Preference given to candidates with prior hotel front desk experience.
Passionate about delivering exceptional customer service and demonstrating integrity as a leader in the industry and community.
Experience working with computerized hotel reservation systems and internet research.
Flexibility in schedule (days, nights, weekends, holidays).
Motivated to use safe work practices and resourceful in problem-solving.
Ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods, and work with cleaning chemicals as needed.
#J-18808-Ljbffr