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Systems Technician II
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Jobs via Dice
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Systems Technician II to join our team.
Responsibilities Image and deploy desktops/laptops with departmental images. On average 50 workstations need to be imaged and ready for deployment per day, for laptops 60 need to be imaged and ready for deployment per day. Troubleshoot and resolve ServiceNow incidents for desktops/laptops hardware and software issues within the agreed upon SLA.
Qualifications
Two years of formal experience working with Desktops, Laptops and Tablets.
Work and get directions from a team of 25 highly skilled Systems Technicians supporting desktop needs.
Installing and configuring standard Hardware and Software (Dell OptiPlex, Latitude and Precision workstations and laptops)
Two years of experience using Tanium or Enterprise-level imaging solution(s)
Two years of experiencing installing and troubleshooting Microsoft Windows 11
Two years' experience installing and troubleshooting Microsoft Office Suites 2024 and O365
Two years' experience with basic Microsoft Administration for desktops and laptops
Intermediate level Network Infrastructure
Troubleshooting techniques
Documentation of technical procedures
Asset tracking and inventory management
Customer Service skills
Ability to lift 30 lbs.
Preferred Skills
Two years' formal experience with triaging computer issues and imaging workstations and laptops
Strong analytical problem-solving abilities with a proactive, resourceful, and innovative approach.
Understanding of standard procedures and laws related to software licensing agreements
Methods and practices of IT hardware and software management
Inventory control record keeping practices and principles
Standard procedures and laws related to software licensing agreements
Preparing clear and concise correspondence and other written materials
Demonstrate professional organization, documentation, communication, and interpersonal skills
Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
Equal Opportunity Employer Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Job Details
Seniority level : Entry level
Employment type : Full-time
Job function : Engineering and Information Technology
Industries : Software Development
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Systems Technician II
role at
Jobs via Dice
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Systems Technician II to join our team.
Responsibilities Image and deploy desktops/laptops with departmental images. On average 50 workstations need to be imaged and ready for deployment per day, for laptops 60 need to be imaged and ready for deployment per day. Troubleshoot and resolve ServiceNow incidents for desktops/laptops hardware and software issues within the agreed upon SLA.
Qualifications
Two years of formal experience working with Desktops, Laptops and Tablets.
Work and get directions from a team of 25 highly skilled Systems Technicians supporting desktop needs.
Installing and configuring standard Hardware and Software (Dell OptiPlex, Latitude and Precision workstations and laptops)
Two years of experience using Tanium or Enterprise-level imaging solution(s)
Two years of experiencing installing and troubleshooting Microsoft Windows 11
Two years' experience installing and troubleshooting Microsoft Office Suites 2024 and O365
Two years' experience with basic Microsoft Administration for desktops and laptops
Intermediate level Network Infrastructure
Troubleshooting techniques
Documentation of technical procedures
Asset tracking and inventory management
Customer Service skills
Ability to lift 30 lbs.
Preferred Skills
Two years' formal experience with triaging computer issues and imaging workstations and laptops
Strong analytical problem-solving abilities with a proactive, resourceful, and innovative approach.
Understanding of standard procedures and laws related to software licensing agreements
Methods and practices of IT hardware and software management
Inventory control record keeping practices and principles
Standard procedures and laws related to software licensing agreements
Preparing clear and concise correspondence and other written materials
Demonstrate professional organization, documentation, communication, and interpersonal skills
Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
Equal Opportunity Employer Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Job Details
Seniority level : Entry level
Employment type : Full-time
Job function : Engineering and Information Technology
Industries : Software Development
#J-18808-Ljbffr