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Systems Technician II

Jobs via Dice, Las Vegas, Nevada, us, 89105

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Systems Technician II

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Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Systems Technician II to join our team.

Responsibilities Image and deploy desktops/laptops with departmental images. On average 50 workstations need to be imaged and ready for deployment per day, for laptops 60 need to be imaged and ready for deployment per day. Troubleshoot and resolve ServiceNow incidents for desktops/laptops hardware and software issues within the agreed upon SLA.

Qualifications

Two years of formal experience working with Desktops, Laptops and Tablets.

Work and get directions from a team of 25 highly skilled Systems Technicians supporting desktop needs.

Installing and configuring standard Hardware and Software (Dell OptiPlex, Latitude and Precision workstations and laptops)

Two years of experience using Tanium or Enterprise-level imaging solution(s)

Two years of experiencing installing and troubleshooting Microsoft Windows 11

Two years' experience installing and troubleshooting Microsoft Office Suites 2024 and O365

Two years' experience with basic Microsoft Administration for desktops and laptops

Intermediate level Network Infrastructure

Troubleshooting techniques

Documentation of technical procedures

Asset tracking and inventory management

Customer Service skills

Ability to lift 30 lbs.

Preferred Skills

Two years' formal experience with triaging computer issues and imaging workstations and laptops

Strong analytical problem-solving abilities with a proactive, resourceful, and innovative approach.

Understanding of standard procedures and laws related to software licensing agreements

Methods and practices of IT hardware and software management

Inventory control record keeping practices and principles

Standard procedures and laws related to software licensing agreements

Preparing clear and concise correspondence and other written materials

Demonstrate professional organization, documentation, communication, and interpersonal skills

Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

Equal Opportunity Employer Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

Job Details

Seniority level : Entry level

Employment type : Full-time

Job function : Engineering and Information Technology

Industries : Software Development

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