Duke University Health System
Analyst, IT, SR - Professional Coding/Mid Revenue
Duke University Health System, Durham, North Carolina, United States, 27703
Analyst, IT, SR - Professional Coding/Mid Revenue
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At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.
Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Senior IT Analyst (Professional Coding/Mid Revenue) who will embrace our mission of Advancing Health Together.
General Description Of The Job Class The Analyst, IT SR is a senior-level role supporting system optimization efforts across professional billing, coding, and revenue management functions. This position will collaborate closely with cross‑functional teams to identify workflow inefficiencies, implement Epic system improvements, and drive revenue integrity across the organization.
The analyst will focus on Epic system optimization, professional and technical medical coding enhancements, charge capture strategies, and workflow data analysis to support coding accuracy, compliant billing, and operational efficiency.
Duties And Responsibilities
Lead system improvement efforts related to Epic with a focus on coding workflows, charge capture, and billing compliance.
Eliminate obsolete edits, reduce redundancy in charge review, and increase automation through Epic charge handler enhancements.
Technology integration: Leverage Epic functionality and incorporate other 3rd party AI autonomous coding and RM tools to reduce manual effort.
Establish a structured approach to documentation standardization, workqueue management, and charge capture methodologies.
Collaborate with clinical, coding, and IT teams to identify and address workflow inefficiencies and revenue cycle bottlenecks.
Support and drive strategic charge capture initiatives that improve accuracy, timeliness, and financial outcomes.
Participate in testing, validation, and implementation of Epic upgrades and new features affecting billing and coding processes.
Monitor and analyze Epic work queues and system performance to inform improvement opportunities.
Serve as a key liaison between Revenue Cycle leadership and Maestro Care teams, translating operational needs into scalable system solutions.
Support Epic PB optimization efforts by maintaining a deep understanding of tools, configuration options, and coding workflows.
Required Qualifications
Education:
Bachelor’s degree or 4 years’ experience equivalent to a degree.
Experience:
4 years pertinent experience.
Certification:
Epic Resolute Professional Billing Office Administration for SBO and SBO Admin or Resolute Hospital Billing Office Administration for SBO and SBO Admin certification through a formal Epic training program within a defined timeline.
In-depth knowledge of Epic PB workflows, coding, billing, and charge capture optimization.
Strong problem‑solving, analytical, and troubleshooting skills with a focus on system‑driven solutions.
Proficiency in gathering, interpreting, and leveraging workflow and operational data to inform system enhancements.
Excellent written and verbal communication skills; able to work effectively with both technical teams and end users.
Ability to manage multiple projects and priorities in a fast‑paced environment.
Some experience with SQL or relational databases preferred.
Able to work independently and adapt to changing business needs.
Equal Opportunity Employer Statement Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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Get AI-powered advice on this job and more exclusive features.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.
Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Senior IT Analyst (Professional Coding/Mid Revenue) who will embrace our mission of Advancing Health Together.
General Description Of The Job Class The Analyst, IT SR is a senior-level role supporting system optimization efforts across professional billing, coding, and revenue management functions. This position will collaborate closely with cross‑functional teams to identify workflow inefficiencies, implement Epic system improvements, and drive revenue integrity across the organization.
The analyst will focus on Epic system optimization, professional and technical medical coding enhancements, charge capture strategies, and workflow data analysis to support coding accuracy, compliant billing, and operational efficiency.
Duties And Responsibilities
Lead system improvement efforts related to Epic with a focus on coding workflows, charge capture, and billing compliance.
Eliminate obsolete edits, reduce redundancy in charge review, and increase automation through Epic charge handler enhancements.
Technology integration: Leverage Epic functionality and incorporate other 3rd party AI autonomous coding and RM tools to reduce manual effort.
Establish a structured approach to documentation standardization, workqueue management, and charge capture methodologies.
Collaborate with clinical, coding, and IT teams to identify and address workflow inefficiencies and revenue cycle bottlenecks.
Support and drive strategic charge capture initiatives that improve accuracy, timeliness, and financial outcomes.
Participate in testing, validation, and implementation of Epic upgrades and new features affecting billing and coding processes.
Monitor and analyze Epic work queues and system performance to inform improvement opportunities.
Serve as a key liaison between Revenue Cycle leadership and Maestro Care teams, translating operational needs into scalable system solutions.
Support Epic PB optimization efforts by maintaining a deep understanding of tools, configuration options, and coding workflows.
Required Qualifications
Education:
Bachelor’s degree or 4 years’ experience equivalent to a degree.
Experience:
4 years pertinent experience.
Certification:
Epic Resolute Professional Billing Office Administration for SBO and SBO Admin or Resolute Hospital Billing Office Administration for SBO and SBO Admin certification through a formal Epic training program within a defined timeline.
In-depth knowledge of Epic PB workflows, coding, billing, and charge capture optimization.
Strong problem‑solving, analytical, and troubleshooting skills with a focus on system‑driven solutions.
Proficiency in gathering, interpreting, and leveraging workflow and operational data to inform system enhancements.
Excellent written and verbal communication skills; able to work effectively with both technical teams and end users.
Ability to manage multiple projects and priorities in a fast‑paced environment.
Some experience with SQL or relational databases preferred.
Able to work independently and adapt to changing business needs.
Equal Opportunity Employer Statement Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
#J-18808-Ljbffr