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County of Los Angeles

HUMAN SERVICES ADMINISTRATOR II - WORKFORCE SYSTEMS DELIVERY

County of Los Angeles, California, Missouri, United States, 65018

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Human Services Administrator II - Workforce Systems Delivery

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County of Los Angeles

Position/Program Information EXAM TITLE:

Human Services Administrator II - Workforce Systems Delivery

EXAM NUMBER:

EW8022C-EA

JOB TYPE:

PERMANENT

TYPE OF RECRUITMENT:

OPEN COMPETITIVE - EMERGENCY APPOINTMENT

FILING DATES:

Applications will be accepted starting at 8:00 a.m. (PT) on Wednesday October 8, 2025, until the needs of the service are met. The application filing period is subject to closure without notice.

WORK LOCATION:

Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department.

About The Department The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses, and residents in LA County.

Our Vision:

An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission:

DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces.

Essential Job Functions

Conducts legislative analyses and prepares policy briefs with recommendations that could or will affect local policy development and implementation.

Directs the development, implementation and ongoing review of workforce initiatives and programs in accordance with federal, state, local, and County requirements.

Prepares Directives, memos, letters, plans, reports, and recommendations including investigative, factual, and analytical data in support of WIOA adult & Dislocated Worker, Rapid Response, National Dislocated Worker Grants, Youth@Work, INVEST, LA:RISE, and other special workforce development programs.

As a subject matter expert, prepares training materials and provides training to system partners.

Prepares and reviews proposals, and forms for correctness and compliance with applicable policies, regulations, and guidelines for Workforce Development Program business and operational requirements and partnership development programs.

Prepares correspondence to the Board of Supervisors and Federal and State funding agencies for programs and projects related to Workforce Development Program business, operational and training programs, initiatives, and countywide strategies.

Collects, analyzes, interprets, and presents data to develop area allocation plans and to support the planning and evaluation of current programs.

Develops plans to equitably allocate operational, programmatic, training, and business resources throughout the County consistent with Federal, State, and local requirements.

Directs technical assistance designed to increase the integrated planning capability of Workforce Development Program initiatives and goals, training programs, and business service partnerships.

Directs the development of plans establishing, expanding, and maintaining relationships with regional, sector, local businesses and employers, key stakeholders, and economic development entities to provide and promote workforce development efforts and economic growth.

Qualifications Minimum Requirements Three years of confirmed experience in an administrative, management, or highly responsible staff capacity at the level of HSA I or higher.

Staff capacity is defined as work that includes assisting and supporting administration by doing research, analysis, and making recommendation to line managers on matters such as, utilization of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing work objectives.

HSA I are defined as positions that are responsible for directing the provision of income maintenance or social services in a geographical area, for supervising a social service program unit, or for performing highly specialized staff functions.

Desirable Qualifications

Experience with performance drive workforce development contract management including performance management and technical assistance delivery.

Experience with budget development, management, and closeout.

Experience managing and supporting programs that serve vulnerable populations (Re-entry, Former or Current Foster Youth, Persons Experiencing Homelessness, Veterans, and Public Assistance Recipients).

Progressively responsible experience in workforce development, business services, training and education programs is most desirable.

Strong communication skills, both oral and written, with the ability to engage diverse audiences.

Ability to collaborate effectively with a variety of stakeholders, including community-based organizations, non-profits, social enterprises, government agencies, educational institutions, and labor organizations.

Experience working with or directly managing education and workforce development programs, including internships, pre-apprenticeships, and training initiatives.

Familiarity with grant management and securing funding for educational and/or workforce initiatives is highly desirable.

Understanding of public affairs, government relations, and the political landscape affecting workforce development is a plus.

Bilingual or multilingual abilities are a plus but not required.

A history of working effectively in a leadership capacity within a complex organization is preferred.

Candidates will need strong negotiation skills, political savvy, excellent interpersonal skills, and exceptional public speaking/presentation skills to flourish in this position.

Special Requirement Information Experience is evaluated on the basis of a verifiable 40-hour week. Prorated part-time experience will be accepted. Include the number of hours worked per week for each position.

License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class 2 Positions within this class require light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Application And Filing Information Applications must be filed online only. Apply online by clicking the "APPLY" button for this posting. All information is subject to verification. We may reject your application at any time during the examination and hiring process.

Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.

Applicants must provide a legible copy of the diploma or official transcript (must display the degree awarded and date conferred) from an accredited institution. If you are not able to submit the required copy of your diploma or official transcript with your application at the time of filing, you may email a copy to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8022C-EA in the subject line.

Equal Employment Opportunity/Non-Discrimination Statement The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race; sex; gender; sexual orientation; or any other characteristic protected by State or federal law.

Testing Accommodations For Applicants The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting.

Fair Chance The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment.

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