UNAVAILABLE
Overview
Alera Group is looking for an Account Specialist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. Responsibilities
Update and maintain agency management and compliance systems in alignment with client information and workflow
Prepare client communication materials, including Benefit Booklets, PowerPoint presentations, and other relevant content
Provide advocacy and resolution support for claims, eligibility, billing, and plan administration (including multi-system reporting)
Request, review, coordinate updates, and track client plan documents (e.g., booklets, contracts, Form 5500s)
Provide general administrative support as requested by the Client Services team
Conduct peer reviews for other team members
Maintain current knowledge of industry legislation and compliance (e.g., COBRA, HIPAA, ERISA, FMLA)
Foster and maintain relationships with carrier-vendor partners, clients, and stakeholders
Participate in training and development of Propel team members
Perform other duties as required by clients, business needs, or assigned by the Account Management team
Manage multiple clients, including simultaneous renewals and implementations
Qualifications
High School Diploma required
College degree or coursework preferred
Minimum of 2 years of customer service experience (insurance industry knowledge preferred)
Applicable State Life and Disability License (or ability to obtain within 3 months of hire)
Commitment to ongoing professional continuing education
Experience with Benefit Administration Systems and/or Payroll Systems
Ability to perform audits for groups
Preferred (not required) experience with platforms such as BenefitPoint, Wrangle, ben admin, etc.
Knowledge of compliance requirements
Additional Information
This job requires presence in the office on a hybrid schedule as agreed with the manager. Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Salary range is $21 to $38 per hour. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our
Privacy Policy
to understand what personal information we may collect and use as part of your application process.
#J-18808-Ljbffr
Alera Group is looking for an Account Specialist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. Responsibilities
Update and maintain agency management and compliance systems in alignment with client information and workflow
Prepare client communication materials, including Benefit Booklets, PowerPoint presentations, and other relevant content
Provide advocacy and resolution support for claims, eligibility, billing, and plan administration (including multi-system reporting)
Request, review, coordinate updates, and track client plan documents (e.g., booklets, contracts, Form 5500s)
Provide general administrative support as requested by the Client Services team
Conduct peer reviews for other team members
Maintain current knowledge of industry legislation and compliance (e.g., COBRA, HIPAA, ERISA, FMLA)
Foster and maintain relationships with carrier-vendor partners, clients, and stakeholders
Participate in training and development of Propel team members
Perform other duties as required by clients, business needs, or assigned by the Account Management team
Manage multiple clients, including simultaneous renewals and implementations
Qualifications
High School Diploma required
College degree or coursework preferred
Minimum of 2 years of customer service experience (insurance industry knowledge preferred)
Applicable State Life and Disability License (or ability to obtain within 3 months of hire)
Commitment to ongoing professional continuing education
Experience with Benefit Administration Systems and/or Payroll Systems
Ability to perform audits for groups
Preferred (not required) experience with platforms such as BenefitPoint, Wrangle, ben admin, etc.
Knowledge of compliance requirements
Additional Information
This job requires presence in the office on a hybrid schedule as agreed with the manager. Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Salary range is $21 to $38 per hour. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our
Privacy Policy
to understand what personal information we may collect and use as part of your application process.
#J-18808-Ljbffr