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Burlington Stores, Inc.

Retail Store Closing Lead - Part-Time

Burlington Stores, Inc., Greensboro, North Carolina, us, 27497

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Overview

Retail Store Closing Lead - Part-Time at Burlington Stores, Inc. is the visible leader on the sales floor, ensuring a positive customer and associate experience. The role circulates throughout the store, engaging with customers and associates, providing coaching, recognition, and task follow-up in alignment with Burlington's Core Values. The Retail Store Closing Lead supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule. Responsibilities

Role model exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates with a high level of professionalism. Engage associates, promote open communication, provide recognition and coaching in the moment. Touch base with each associate to establish priorities and monitor the front-end experience to ensure a great first and last impression. Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness. Review daily staffing, lunch/break schedules and cashier coverage; assign back-up cashier to ensure timely processing during peak periods. Evaluate recovery needs, monitor fitting rooms, selling floor, front end, missing ticket, trouble rack, and sizing recovery. Follow up on the workload planner and tasks and ensure completion; ensure associates understand expectations and have the tools necessary to perform them. Conduct AM/PM store rallies and complete closing communication for the opening Manager on Duty. Qualifications / Requirements

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. Are excited to deliver great values to customers every day; take pride and ownership in helping drive positive results for a team. Are committed to treating colleagues and customers with respect; believe in the power of diversity and inclusion; want to participate in initiatives that positively impact the world around you. Benefits and Pay

Base pay: $14.00 per hour. Part-time associates may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Location and Details

Location: 00042 - Greensboro Address: 3022 High Point Rd, Greensboro, NC 27403 Position Type: Regular Part-Time Career Site Category: Store Associate Position Category: Retail Store Equal Opportunity

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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