Gallagher
Overview
Client Service Manager
role at
Gallagher : Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on within Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you. So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high-quality and timely manner.
Secure existing business and drive the sale of additional services and lines of coverage.
Nurture relationships with your clients.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within Gallagher systems.
Use Gallagher's technology to improve productivity and quality.
Qualifications
Previous commercial insurance knowledge and experience managing client relationships.
Ability and desire to deliver an exceptional client experience.
Develop a professional rapport with internal and external partners.
Utilize a resilient and adaptable mentality in the face of shifting priorities.
Willingness to collaborate with all Gallagher teams and employees.
About You
Bachelor's degree with 3+ years client service and/or claims management experience OR High School diploma/GED with 8+ years client service and/or claims management experience.
Property and Casualty License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors: Proficient in using technology to maximize productivity and quality. Strong written and verbal communication skills. Comfortable engaging others in consultative discussions. Effectively manages multiple and sometimes competing priorities. Works in a self-directed manner.
Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including experience, education, geography, complexity, skill set, lines of business, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum core benefits (depending on job level):
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(k) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other Benefits
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Inclusion and Employment Practices Gallagher is an equal employment opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Gallagher prohibits discrimination based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, age, national origin, disability, veteran or military status, or any other protected characteristic. Reasonable accommodations are provided to qualified individuals with disabilities when not causing undue hardship.
Location Columbia, South Carolina, United States
#J-18808-Ljbffr
role at
Gallagher : Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on within Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you. So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high-quality and timely manner.
Secure existing business and drive the sale of additional services and lines of coverage.
Nurture relationships with your clients.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within Gallagher systems.
Use Gallagher's technology to improve productivity and quality.
Qualifications
Previous commercial insurance knowledge and experience managing client relationships.
Ability and desire to deliver an exceptional client experience.
Develop a professional rapport with internal and external partners.
Utilize a resilient and adaptable mentality in the face of shifting priorities.
Willingness to collaborate with all Gallagher teams and employees.
About You
Bachelor's degree with 3+ years client service and/or claims management experience OR High School diploma/GED with 8+ years client service and/or claims management experience.
Property and Casualty License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors: Proficient in using technology to maximize productivity and quality. Strong written and verbal communication skills. Comfortable engaging others in consultative discussions. Effectively manages multiple and sometimes competing priorities. Works in a self-directed manner.
Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including experience, education, geography, complexity, skill set, lines of business, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum core benefits (depending on job level):
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(k) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other Benefits
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Inclusion and Employment Practices Gallagher is an equal employment opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Gallagher prohibits discrimination based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, age, national origin, disability, veteran or military status, or any other protected characteristic. Reasonable accommodations are provided to qualified individuals with disabilities when not causing undue hardship.
Location Columbia, South Carolina, United States
#J-18808-Ljbffr