Healthcare Services Group, Inc
District Manager in Training - Environmental Services
Healthcare Services Group, Inc, Cincinnati, Ohio, United States, 45208
Overview
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America\'s Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving focus on training and developing team members at every level. Position Summary
Our District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training lasting approximately sixteen weeks. The program focuses on the following areas: District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal/state requirements. Able to perform the job assignments of the light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker. Training & Development - Provides leadership, support, and guidance to ensure staff meets Environmental Services quality standards, inventory levels, safety guidelines, and customer service expectations. Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes. Reporting - Maintains accurate income and expenditures, supplies, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary. Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership. Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff. Punctuality - Consistent attendance and punctual arrival. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Travel - Up to 75% travel is required for account/facility visits and participation in regional activities. Qualifications
Positive attitude; ability to follow oral and written instructions and perform routine tasks daily. Bachelor’s degree in management or related field preferred; a high school diploma or equivalent is required. Two years of experience in Environmental Services in a healthcare environment and personnel supervision is desired. Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes. Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills. Successful P&L and budgetary management skills. Exceptional organizational and time management skills with a proven track record of growing accounts. Must submit to a Motor Vehicle Check and maintain a valid driver’s license. Basic computer skills, including web-based reporting. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around cleaning products. Willingness to relocate and live in the assigned market. Benefits
Benefits including telemedicine and prescription discount program, medical/dental/vision plans; availability based on state. Training and education with opportunities for promotions within HCSG. Employee Assistance Programs for health, financial, and family services. Employee Recognition Programs recognizing employees who exemplify our Company Purpose and values. Going Beyond Assistance Fund for emergency and disaster relief to employees and their dependents. Paid holidays and vacation for eligible employees. Early access to earnings through PNC EarnedIt. Employee Stock Purchase Plan after two years of service. Nationwide opportunities for transfers. Safety & Compliance
Company prioritizes safety for employees and residents. Personal Protective Equipment provided and required where appropriate. COVID-19 vaccination policies as required by state/local/customers. Equal Opportunity
HCSG is an equal opportunity employer committed to nondiscrimination in every location where we operate and complies with applicable laws. Seniority level
Internship Employment type
Full-time Job function
Human Resources Industries
Hospitality
#J-18808-Ljbffr
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America\'s Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving focus on training and developing team members at every level. Position Summary
Our District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training lasting approximately sixteen weeks. The program focuses on the following areas: District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal/state requirements. Able to perform the job assignments of the light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker. Training & Development - Provides leadership, support, and guidance to ensure staff meets Environmental Services quality standards, inventory levels, safety guidelines, and customer service expectations. Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes. Reporting - Maintains accurate income and expenditures, supplies, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary. Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership. Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff. Punctuality - Consistent attendance and punctual arrival. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Travel - Up to 75% travel is required for account/facility visits and participation in regional activities. Qualifications
Positive attitude; ability to follow oral and written instructions and perform routine tasks daily. Bachelor’s degree in management or related field preferred; a high school diploma or equivalent is required. Two years of experience in Environmental Services in a healthcare environment and personnel supervision is desired. Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes. Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills. Successful P&L and budgetary management skills. Exceptional organizational and time management skills with a proven track record of growing accounts. Must submit to a Motor Vehicle Check and maintain a valid driver’s license. Basic computer skills, including web-based reporting. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around cleaning products. Willingness to relocate and live in the assigned market. Benefits
Benefits including telemedicine and prescription discount program, medical/dental/vision plans; availability based on state. Training and education with opportunities for promotions within HCSG. Employee Assistance Programs for health, financial, and family services. Employee Recognition Programs recognizing employees who exemplify our Company Purpose and values. Going Beyond Assistance Fund for emergency and disaster relief to employees and their dependents. Paid holidays and vacation for eligible employees. Early access to earnings through PNC EarnedIt. Employee Stock Purchase Plan after two years of service. Nationwide opportunities for transfers. Safety & Compliance
Company prioritizes safety for employees and residents. Personal Protective Equipment provided and required where appropriate. COVID-19 vaccination policies as required by state/local/customers. Equal Opportunity
HCSG is an equal opportunity employer committed to nondiscrimination in every location where we operate and complies with applicable laws. Seniority level
Internship Employment type
Full-time Job function
Human Resources Industries
Hospitality
#J-18808-Ljbffr