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Hersha Hospitality Management

House Attendant

Hersha Hospitality Management, Miami, Florida, us, 33222

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Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

Greet and acknowledge guests in a courteous and friendly manner.

Inspect assigned areas and perform cleaning tasks accordingly.

Collect trash from service landings and dispose of it in outside trash dumpsters.

Vacuum and dust guest corridors.

Pick up linen from hotel floors and transport to the laundry collection site.

Deliver clean linen to assigned sections.

Report maintenance issues.

Maintain cleanliness and organization of guest areas.

Respond to guest inquiries and assist as needed.

Work as a room attendant during staffing shortages or peak periods.

Monitor guest satisfaction scores and work towards improving departmental and overall guest satisfaction.

Follow sustainability guidelines related to HHM’s EarthView program.

Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.

Ensure overall guest satisfaction.

Perform other duties as assigned by management.

Your Background and Skills

High School diploma preferred.

Previous housekeeping experience or equivalent training preferred.

Work Environment and Conditions

Work schedule may vary and include holidays, weekends, and alternate shifts.

Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling.

Use of cleaning chemicals.

Our Values

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It

About Us

HHM Hotels is an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group.

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