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GAT Airline Ground Support

Airport Operations Manager

GAT Airline Ground Support, Dallas, Texas, United States, 75215

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Job Description

Posted:

Tuesday, December 31, 2024 at 5:00 AM GAT Airline Ground Support is seeking a dynamic, dependable, and motivated individual to join our team as an Operations Manager. Job Summary: The Operations Manager is responsible for establishing safety policies, procedures, and working conditions that affect employees. They oversee the immediate work environment and the actions of all personnel reporting to them. The role involves communicating safety policies, coordinating activities to ensure a safe environment, and maintaining efficient services in a fast-paced setting. The manager must uphold a professional and positive image at all times. Job Duties: Conduct monthly safety meetings for all employees. Perform flight, station, and at-risk behavior audits. Participate in monthly safety conference calls. Promote safety awareness among all employees, including new hires. Coordinate with the customer to determine staffing needs during peak times and schedule changes. Oversee recruitment and staffing to meet requirements and follow customer instructions. Ensure compliance with FAA, OSHA, EPA, US Dept. of Labor, and EEOC regulations. Investigate incidents, report, and implement corrective actions for aircraft damage or employee injuries; conduct coaching and counseling as needed. Manage disciplinary actions, ensuring proper documentation and policy adherence. Coordinate procurement of operational supplies. Review payroll and hours to stay within budget. Monitor operational irregularities and document out-of-scope activities. Lead weekly meetings, daily equipment updates, and shift briefings. Ensure compliance with uniform and appearance standards; inspect facilities regularly. Review operational reports and ensure proper communication of information. Investigate service failures and mishandling issues. Administer operational plans for deicing, FOD, safety, winter operations, and baggage handling. Conduct personnel evaluations for supervisors and mechanics. Coordinate with customer service, airport authorities, USPS, and other stakeholders. Respond to concerns from supervisory personnel and attend relevant meetings. Perform other duties as assigned. Requirements: Strong understanding of Ramp and Customer Service Operations. At least 18 years old with basic computer skills (6+ months) and typing at least 35 WPM. 4-year college degree in a relevant field or equivalent experience (preferred). High school diploma, GED, or equivalent work experience. Excellent reading, speaking, and understanding of English. Good communication skills and a friendly, outgoing personality. No disqualifying criminal record; able to pass pre-employment drug testing. Reliable transportation; availability to work weekends, holidays, and days off.

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