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Exeter Government Services, LLC

VTC Technician III

Exeter Government Services, LLC, Miami, Florida, us, 33222

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VTC Technician III

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Exeter Government Services, LLC

Job Title: SCITES – VTC Technician III Location: Doral FL Required Clearance: TS with SCI Eligibility – can start with SECRET clearance Certifications: 8570 IAT Level II Required Education: Associate’s Degree in a related technical discipline or commensurate level of experience based on position level Required Experience: 2 Years Position Description: Exeter is looking for a Video Teleconference Technician to work out of U.S. SOUTHCOM in Doral FL. The successful candidate will provide scheduling, initiating, and monitoring of VTC sessions.

Primary Responsibilities:

VTC schedulers/technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software, and network connections.

Expertise in scheduling VTC sessions in VTC bridges and hands-on experience with debugging the interoperation of VTC bridges and end points.

Review VTC user requests, schedule, and manage VTC sessions.

Provide pre-conference testing and setup for video teleconferences and meetings.

Ensure full interoperability and seamless connection between internal and external systems, including DISN Video Services - Global (DVS-G), NIPRNET, SIPRNET, and JWICS.

Install, configure, and maintain VTC endpoints, including software upgrades, system configuration, and troubleshooting.

Provide technical support and training to end-users.

Required Qualifications:

TS with SCI Eligibility – can start with SECRET clearance

Associate’s Degree in a related technical discipline or equivalent experience

8570 IAT Level II

Desired Qualifications / Experience:

Systems Administration or Network Engineer background is a plus.

We consider all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

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Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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