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HSH Group / The Peninsula Hong Kong

Front Desk Agent (Overnight)

HSH Group / The Peninsula Hong Kong, Beverly Hills, California, United States, 90211

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Overview

Business Unit: The Peninsula Beverly Hills Location: Beverly Hills Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality. Responsibilities

Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards Act as the primary point of contact for guest inquiries, requests, and issues Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met Qualifications

Strong communication skills Experience in customer service in a luxury hotel or other luxury customer service environment An open and flexible schedule with the ability to work on the weekends and holidays Knowledge of Opera system a plus Benefits

100% company-paid medical, dental and vision coverage Paid time off Complimentary employee meals Complimentary car parking (onsite) Complimentary bicycle parking (onsite) Bus transit reimbursement Complimentary uniform laundering Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.

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