The Hongkong and Shanghai Hotels, Limited
Front Desk Agent (Overnight)
The Hongkong and Shanghai Hotels, Limited, Beverly Hills, California, United States, 90211
Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.
Work for an award-winning luxury hotel group
Learn and grow within a diverse multi-outlet property
Exceptional benefits package
Key Accountabilities
Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
Act as the primary point of contact for guest inquiries, requests, and issues
Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
General Requirements
Strong communication skills
Experience in customer service in a luxury hotel or other luxury customer service environment
An open and flexible schedule with the ability to work on the weekends and holidays
Knowledge of Opera system a plus
Benefits we offer:
100% company-paid medical, dental and vision coverage
Paid time off
Complimentary employee meals
Complimentary car parking (onsite)
Complimentary bicycle parking (onsite)
Bus transit reimbursement
Complimentary uniform laundering
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
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Work for an award-winning luxury hotel group
Learn and grow within a diverse multi-outlet property
Exceptional benefits package
Key Accountabilities
Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
Act as the primary point of contact for guest inquiries, requests, and issues
Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
General Requirements
Strong communication skills
Experience in customer service in a luxury hotel or other luxury customer service environment
An open and flexible schedule with the ability to work on the weekends and holidays
Knowledge of Opera system a plus
Benefits we offer:
100% company-paid medical, dental and vision coverage
Paid time off
Complimentary employee meals
Complimentary car parking (onsite)
Complimentary bicycle parking (onsite)
Bus transit reimbursement
Complimentary uniform laundering
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
#J-18808-Ljbffr