Macy's
Seasonal Retail Commission Sales Associate - Fine Jewelry, Monmouth
Macy's, Eatontown, New Jersey, us, 07724
Overview
Be part of an amazing story. Macy's is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years, with innovations, traditions, and memorable moments for customers and colleagues. Job Overview
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals, you will promote our loyalty and warranty programs, support inventory and fulfillment activities, and support special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department. Responsibilities
Provide outstanding customer service in the Fine Jewelry and Watch Complex, educating customers and assisting with product selections. Promote loyalty and warranty programs, participate in events, and support store operations. Maintain security, accuracy, and presentation of merchandise; assist with inventory and fulfillment activities. Collaborate with team to achieve sales goals and deliver excellent customer experiences. Engage in clienteling to build lasting relationships and promote offers and product launches. Support special events and ensure a clean, organized, and shoppable sales floor. What You Are
Flexible availability, including days, evenings, weekends and holidays, with dependable attendance and punctuality. Ability to understand and communicate effectively with customers, co-workers, and supervisors; read and understand employment policies and safety rules in English. Provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable shopping experience. Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using POS tools effectively, and ensuring accurate stock presentation and asset protection compliance. Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, participating in sales events, and staying up to date through ongoing training. Aim to meet and surpass daily sales goals while delivering exceptional service; acquire new customers by opening credit accounts and sharing loyalty benefits. Effectively use POS technology and digital tools to streamline transactions and enhance the shopping experience. 1-2 years of related experience required. Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands. Standing for at least two consecutive hours; lifting at least 25 lbs; stooping, kneeling, crouching, climbing ladders, reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and technology, including handheld equipment and cash register operations. What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off and holidays, opportunities for continuous learning and leadership development, and avenues to engage with colleague resource groups and volunteer opportunities. Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us
This is a great time to join Macy’s. We offer opportunities to help customers find the perfect gift, streamline operations, enhance our online shopping experience, and be part of memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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Be part of an amazing story. Macy's is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years, with innovations, traditions, and memorable moments for customers and colleagues. Job Overview
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals, you will promote our loyalty and warranty programs, support inventory and fulfillment activities, and support special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department. Responsibilities
Provide outstanding customer service in the Fine Jewelry and Watch Complex, educating customers and assisting with product selections. Promote loyalty and warranty programs, participate in events, and support store operations. Maintain security, accuracy, and presentation of merchandise; assist with inventory and fulfillment activities. Collaborate with team to achieve sales goals and deliver excellent customer experiences. Engage in clienteling to build lasting relationships and promote offers and product launches. Support special events and ensure a clean, organized, and shoppable sales floor. What You Are
Flexible availability, including days, evenings, weekends and holidays, with dependable attendance and punctuality. Ability to understand and communicate effectively with customers, co-workers, and supervisors; read and understand employment policies and safety rules in English. Provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable shopping experience. Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using POS tools effectively, and ensuring accurate stock presentation and asset protection compliance. Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, participating in sales events, and staying up to date through ongoing training. Aim to meet and surpass daily sales goals while delivering exceptional service; acquire new customers by opening credit accounts and sharing loyalty benefits. Effectively use POS technology and digital tools to streamline transactions and enhance the shopping experience. 1-2 years of related experience required. Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands. Standing for at least two consecutive hours; lifting at least 25 lbs; stooping, kneeling, crouching, climbing ladders, reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and technology, including handheld equipment and cash register operations. What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off and holidays, opportunities for continuous learning and leadership development, and avenues to engage with colleague resource groups and volunteer opportunities. Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us
This is a great time to join Macy’s. We offer opportunities to help customers find the perfect gift, streamline operations, enhance our online shopping experience, and be part of memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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