Cloudflare
Overview
Join to apply for the
Renewal Account Manager
role at
Cloudflare . At Cloudflare, we are on a mission to help build a better Internet. The company operates one of the world’s largest networks powering millions of websites and Internet properties for customers ranging from individual bloggers to Fortune 500 companies. Cloudflare protects and accelerates Internet applications without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare route web traffic through an intelligent global network that improves performance and reduces spam and attacks. Cloudflare has been recognized for company culture and innovation by Entrepreneur Magazine and Fast Company. Location:
Austin, TX
What You'll Do As a Renewal Account Manager, you will own and maximize renewal value for a book of existing customers. You will build and leverage customer and channel relationships and articulate ROI to senior customer stakeholders. You will bring strong business acumen and technical understanding to clearly communicate business value and make compelling recommendations. You will be highly organized and able to plan, forecast, and prioritize work to maximize outcomes.
Commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast
Customer engagement from onboarding through the entire customer lifecycle
Negotiate and execute renewal contracts in accordance with customer objectives
Able to prioritize effectively to handle multiple deals at the same time
Analyze data and leverage tools to identify selling opportunities and business value
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets
Own or actively participate in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings
Develop and maintain long-term relationships with stakeholders in your account portfolio
Travel up to 25%
Examples Of Desirable Skills, Knowledge And Experience
Minimum of 3 years of experience in Inside or Field sales
2+ years relative industry experience
Expertise in SaaS retention and sales process
Excellent knowledge of value driven sales
Excellent problem solving skills with the ability to creatively achieve resolutions
Demonstrated ability to handle multiple tasks efficiently and professionally
Strong written and verbal communication skills and the ability to present to multiple personas
Strong negotiation skills with ability to influence and navigate objections to achieve win-win customer outcomes
Bachelor’s Degree or equivalent experience is preferred
What Makes Cloudflare Special? We’re a highly ambitious, large-scale technology company with a soul. Our mission to help build a better Internet includes protecting the free and open Internet. Projects like Project Galileo, the Athenian Project, and 1.1.1.1 reflect our commitment to public good and privacy.
This position may require access to information protected under U.S. export control laws. All offers of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We value diversity and inclusiveness and consider all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. We provide reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to apply, please contact hr@cloudflare.com or mail to 101 Townsend St. San Francisco, CA 94107.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security
Referrals increase your chances of interviewing at Cloudflare. Get notified about new Account Manager jobs in Austin, TX.
#J-18808-Ljbffr
Join to apply for the
Renewal Account Manager
role at
Cloudflare . At Cloudflare, we are on a mission to help build a better Internet. The company operates one of the world’s largest networks powering millions of websites and Internet properties for customers ranging from individual bloggers to Fortune 500 companies. Cloudflare protects and accelerates Internet applications without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare route web traffic through an intelligent global network that improves performance and reduces spam and attacks. Cloudflare has been recognized for company culture and innovation by Entrepreneur Magazine and Fast Company. Location:
Austin, TX
What You'll Do As a Renewal Account Manager, you will own and maximize renewal value for a book of existing customers. You will build and leverage customer and channel relationships and articulate ROI to senior customer stakeholders. You will bring strong business acumen and technical understanding to clearly communicate business value and make compelling recommendations. You will be highly organized and able to plan, forecast, and prioritize work to maximize outcomes.
Commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast
Customer engagement from onboarding through the entire customer lifecycle
Negotiate and execute renewal contracts in accordance with customer objectives
Able to prioritize effectively to handle multiple deals at the same time
Analyze data and leverage tools to identify selling opportunities and business value
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets
Own or actively participate in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings
Develop and maintain long-term relationships with stakeholders in your account portfolio
Travel up to 25%
Examples Of Desirable Skills, Knowledge And Experience
Minimum of 3 years of experience in Inside or Field sales
2+ years relative industry experience
Expertise in SaaS retention and sales process
Excellent knowledge of value driven sales
Excellent problem solving skills with the ability to creatively achieve resolutions
Demonstrated ability to handle multiple tasks efficiently and professionally
Strong written and verbal communication skills and the ability to present to multiple personas
Strong negotiation skills with ability to influence and navigate objections to achieve win-win customer outcomes
Bachelor’s Degree or equivalent experience is preferred
What Makes Cloudflare Special? We’re a highly ambitious, large-scale technology company with a soul. Our mission to help build a better Internet includes protecting the free and open Internet. Projects like Project Galileo, the Athenian Project, and 1.1.1.1 reflect our commitment to public good and privacy.
This position may require access to information protected under U.S. export control laws. All offers of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We value diversity and inclusiveness and consider all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. We provide reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to apply, please contact hr@cloudflare.com or mail to 101 Townsend St. San Francisco, CA 94107.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security
Referrals increase your chances of interviewing at Cloudflare. Get notified about new Account Manager jobs in Austin, TX.
#J-18808-Ljbffr