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Scheels

Asset Protection Associate

Scheels, Bismarck, North Dakota, us, 58502

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Overview

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Asset Protection Associate

role at

Scheels . Do you love sports, fitness, fashion, or the outdoors? SCH EELS can turn your passion into a rewarding career through our extensive business and product training.

Responsibilities

Asset Protection: Communicate with leadership regarding encounters and investigations Maintain a professional relationship with local authorities and law enforcement agencies Collaborate with law enforcement and other local retailers to identify organized retail crime threats Assist leadership with cash handling and transfers Observe customers and associates for potential acts of theft or fraud Taking appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective Conduct surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines Monitor video via CCTV and conduct on-site interviews Maintain all apprehension and investigation records according to company standards Developing and maintaining knowledge and use of CCTV surveillance equipment Assist in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls

Safety

Help mitigate security risks to provide a safer environment for employees and customers Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms Watch facilities and parking areas on foot; direct traffic during special events or heavy customer traffic, while enforcing parking regulations Make regularly scheduled floor and exterior walks to ensure safety and security of customers and facility Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks

First Responder

Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas React as necessary and assist in handling situations such as shoplifting, medical emergencies, and inclement weather Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays

Requirements

Customer Service Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person, including eye contact, a smile, and a genuine “Thank you”

Culture Approach daily tasks, projects, and follow-up communication with energy and urgency Cultivate a desire to become a knowledge expert in the role with the ability to apply knowledge effectively Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early

Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teachability Willingness to listen, learn, apply knowledge, and accept feedback Ability to adapt to a changing work environment Ability to apply basic math, grammar, punctuation, and spelling

Dress Code Meets Scheels dress and grooming expectations to support a professional, clean, and welcoming environment

Efficiency Demonstrate pride and ownership of work while meeting deadlines

Education & Experience

High School Diploma/GED; College graduate preferred Proven track record of strong communication and organization skills Preference for candidates with prior Loss prevention (2-3 years) Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum) foam deployment

Schedule

Ability to work nights, weekends, and/or early morning hours based on business needs. Typically scheduled 1-2 nights/week (5:00pm-9:00pm) and must be available two weekends per month, with varied shifts during business hours. Average Hours: 15-25 hours/week.

Physical Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties to minimize the risk of injury.

Benefits

To see a full list of benefit offerings from Scheels, visit scheels.com/careers.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are provided for qualified individuals when appropriate.

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